You can also call 888-285-4169 for more personal or advanced help. Fees on your primary deposit account may reduce earnings on your savings account. You can sign in to your account to check your balance here: https://www.turboprepaidcard.com/help-faq-s#usingthecard, https://turbotax.intuit.com/tax-tools/efile-status-lookup/, Some 2019 federal refunds are delayed due to the PATH Act, https://turbodebitcard.intuit.com/help-faq-s#usingthecard. hotels, and internet service providers, where the final purchase amount is not known up front. TurboTax Online TurboTax mobile app TurboTax CD/Download software Fees apply for approved Money in Minutes transactions funded to your account. request additional documentation to reinstate the card. Based on Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees: Interest paid on money in the High-Yield Savings Account every12 months based on the average daily balance of the prior 365days, up to a maximum average daily balance of $10,000 if theaccount is in good standing. North Lane tries to get people to accept refund in form of prepaid card. See Deposit Account Agreement (PDF) for terms and conditions. Please refer to your Cardholder Agreement or Deposit Account Agreement for more information. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. What is the TurboTax phone number? Limits apply. Fees on your primary deposit account may reduce earnings on your savings account. Other contacts Learn more Investor Relations Learn more They will tell you how to cancel the service. Paying at the pump with the credit function may cause up to a 7-day hold because you swipe and authorize your card before pumping. to other Intuit products. Log into your account and refer to your Account Agreement to check feature availability. Cash back cannot be used for purchases or cash withdrawals until redeemed. How can I check the balance on my turbo tax debit card? See, Interest is paid annually on the average daily balance of savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. If you still need help, you can contact us at (800) 446-8848. See Deposit Account Agreement (PDF) for details. Overdraft protection is only available on eligible Demand Deposit Accounts. To provide relief to Americans affected by COVID-19, For general information about prepaid accounts, visit cfpb.gov/prepaid. When you check this box, your User Name is stored in a cookie on your computer, and is filled in automatically each time you return to our site. First, you can check the balance on your Turbo Debit card by calling the Customer Service number, toll-free at 1- (888) 285-4169. Visit the Deposit Money page to learn more. Fees and limits apply to debit card transfers. Green Dot P.O. Once your tax refund has been approved and sent by the IRS it can take a few days to post to your card. To learn more about the Turbo Card fees, visit the Fee Plan page. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Or do you have questions about Intuit's security and privacy policies? Once you have the TRACE #, call the automated Turbo Card Support Line at 1-888-285-4169 and we will investigate the transaction. MoneyPak is accepted by most Visa, Mastercard and Discover debit cards, plus 200+ debit card brands. 2.00% Annual Percentage Yield (APY) is accurate as of October 2022. Deposit cash at retailers Add cash at the register of over 90,000 retail locations nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, Walmart and more. Important: Government Benefits and Stimulus Information, ATM Usage and Personal Identification Number (PIN), Deposit Account Agreement (Refund Advance), BAL XXXX (XXXX is the last 4 digits of your card number), See your transaction history for the last 30 days, HIST XXXX (XXXX is the last 4 digits of your card number), LOC ZZZZZ (ZZZZZ is the zip code or city, state), ATM ZZZZZ (ZZZZZ is the zip code or city, state). HONEST REVIEW: I have a traditional bank and this card/app! Account must be in good standing and chip-enabled debit card activated to opt-in. Call us Contact Customer Support at (866) 795-7597 5am-9pm PST, 7 days a week. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. You have many options using your personalized Turbo Card: How can I send money to friends and family? SeeAccount Agreementfor details. Additional criteria may apply which can affect your eligibility and overdraft coverage. Prepaid Card/Virtual Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card balance limits apply. not have enough money on your card. Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. A person-to-person transaction is not considered a load or reload for the purpose of waiving the monthly charge. Card balance limits apply. pay period to pay period. We must allow you to report an error until 60 days after the earlier of: (i) the date you electronically accessed your account, provided the error could be viewed in the electronic history; or (ii) the date we sent the FIRST written history on which the error appeared. So, while you will get $500 in advance, when the IRS pays out your refund it will pay the whole $1,200 to the Turbo Card. Learn more at http://www.greendot.com/overdraft. You can also Live Chat with us 6am-6pm PT, Monday Saturday or call the number on the back of your card for support 24/7.Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners.Banking services provided by and Card is issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. The recipient can receive the money you sent if they have a Green Dot Bank issued card in good standing. Green Dot P.O. See app for participating retailers.. Once you deposit a check with us, you cant cash it anywhere else. Call our Direct Deposit hotline at (800) 619-0901. I am out of my money and yes it was a substantial amount!!!! See your Cardholder Account Agreement for details. Hotels put a hold on the amount of your estimated bill, making that amount unavailable for other purchases. Turbo Prepaid Card Customer Service. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus any fee the ATM owner may charge. The fintech company has since expanded to provide payments processing and other services for global brands such as Apple, Walmart, Intuit, Uber Technologies and Amazon. 2 days later I called to check on the status of the check and they told me the day after they blocked the card someone hacked and stole all of the funds and transferred them to a Walmart money card. NOTE: Some phones automatically store photos taken on the device. Up to a $3.00 fee per teller transaction. If your biller accepts electronic payments, your payment can often be made as early as the next business day as long as you submit your payment request prior to 1:00pm ET. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. We do not charge accountholders to receive a text message. Otherwise$5 per month. We know you have many questions, so please find below additional information about your account security, your health, and your account. Select your product below and follow the steps to get the help you need from the right person. Your wireless carrier may charge a fee for data usage. Your monthly charge will be waived when you have loaded $1,000 or more to your card in the previous monthly period. The CDC has excellent resources and information. SOLVED by TurboTax 9234 Updated January 17, 2023 Select your product below and follow the steps to get the help you need from the right person. All third-party names and logos are trademarks of their respective owners. I bought something for X amount of dollars, but I was only charged $1. Fees on your primary deposit account may reduce earnings on your savings account. it takes about a day or two for the transaction amount to be deducted or credited to your account after a transaction is made. We're experiencing a temporary issue with one of our processing partners that's currently affecting some of your card and account features. The name and Social Security number on file with the IRS must match your Green Dot account to prevent fraud restrictions on the account. To check on a. If we need more time, we credit your card within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Note: Ingo Money check cashing service is not available within the state of New York. Cardholder Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Your Turbo Card may be used to rent a car, but rental car companies "authorize" (have money held) for much more money Green Dot does not have access to that information. Overdrafts are paid at our discretion. When on a mobile device, tap on * to view disclosures. You can also send paper checks to companies or individuals. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Get customer tech support, pay your AT&T PREPAID amount due, change your AT&T PREPAID plan, check your AT&T PREPAID usage, suspend your service, or manage your AT&T PREPAID orders and subscriptions. Are there fees related to the Turbo Card Vault? Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from No cash access or recurring payments. Early direct deposit depends on deposit verification. I am sure some customers just give up. Fees on yourprimary deposit account may reduce earnings on your savingsaccount, The average national savings account interest rate of 0.21% isdetermined by the FDIC as of 10/17/22. This is ideal for freelancers, independent contractors, and side-hustlers. To check on a state refund please visit your state Department of Revenuewebsite. This means you will not always get your deposit as early every pay period. The Green Dot High-Yield Savings Account is only available with the Cash Back Visa Debit Card. 2.00% Annual Percentage Yield (APY) is accurate as of October 2022 and may change before or after you open an account. Ask questions and learn more about your taxes and finances. 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