After that is when I did my research on these condensers and found out they were being replaced under their so-called extended warranty. How does it seem normal to have to make a 4 thousand dollar repair to a car that was purchased brand new just 5 years ago? Honda not issuing a recall for the entire system, working an uphill battle with the dealer to repair correctly. Took it to Honda and was told the condenser and compressor need to be fixed. I do see some people had continued issues with 2nd replacements of condenser and or failing compressors so I hope my issue is resolved living in the desert need ac all yr round. My daughters 2016 Civic started blowing hot air. I have a 2018 Honda Civic that I bought brand new. Paid $309 to diagnose and now they arr saying it's the compressor and not covered. I asked if the compressor failure was caused by the condenser failure and was told probably, the service center had seen this twice before, but because the compressor wasn't covered by the Honda acknowledged issue, it cost $1500 to fix. dukarr 1 yr. ago 2016 too. 7831 Took into the dealer and was told it needed a compressor and coil. I had facts ready after reading all these reviews and luckily ended up not paying anything! Ask that it be repaired under Honda's extended warranty program. AC Condenser, Compressor, & Evaporator Gone Bad!! The August 9 TSB mentions that American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles and initially covered all Honda Civics from the 2016-2018 model years. All new Hondas are covered by a 3-year/36,000-mile bumper-to-bumper limited warranty and a 5-year/60,000-mile powertrain warranty. I was told I needed a new condensor because it was damaged due to be hit by a stone. How do i go about getting these expenses back?! Took to Honda and wasted 2 days lookingvfor a leak. I assume the dealer will replace (they said they would) the condenser at this time as well and getting paid back for this through Honda. The dealership wants more and more to repair again and again. They were trying to tell me that only the factory one was covered, which is bullshit because even to this day they keep just replacing them with the same faulty ones. So, those with a Civic and an inoperative air conditioner will need to reach out to a Honda dealer for help. Made another appointment to have it installed. We looked the part up online, it was $50 so I had to ask for the service manager and fight with him to only pay for the part and not the labor. I expected better. Honda Civic AC Condenser Your AC condenser is one of the essential parts of the HVAC system. They force you to pay $400 to check a part they know is defective! The automaker added a ten-year warranty extension (based on the original purchase date) on the air conditioner condenser for the 2016-2021 Civic. Have owned MANY Honda's. I think Honda dealers are double dipping on this one. Thank you to the person that sued Honda. If your Honda Civic AC condenser causes any fault or gets damaged, the Honda warranty will cover the repairs. I emailed a business letter to Honda customer service and cc'd the california secretary of state and the vice president of Honda. Honda officially recognized the problem with the August 2019 release of a technical service bulletin on the matter. He writes for numerous enthusiast and business outlets and is an ongoing contributor to HotCars.com, one of the most popular car culture websites. Honfa is a SCAM! They service advisor tries to tell me hes never heard of someone having theirs go twice. I want to include another problem since someone else has likely had the same. WOW I sold these cars to people and own one This is completely unacceptable Honda. Web unlike the new vehicle limited warranty, extended honda warranty protection is optional and costs extra. Condenser on my Civic has gone out twice. Like when have I not paid? So last year, I had my civic to the dealer as it was only blowing warm to hot air when the AC was selected on. Took it to the Honda service where I purchased my car. Alternatively, an extended warranty is supplemental protection for use after the expiration of the new car warranty. However, it should be noted that there is a warranty extension for the AC condenser on the Honda Civic 2016 through 2018. They quoted me$1867.09 before tax which is CRAZY and now looking at all the complaints it seems like Honda messed up big time with these models and won't take responsibility for it. They are trying to avoid further legal action. If you are dissatisfied with your vehicle performance or have a product complaint, please contact Acura Client Relations at (800) 382-2238. I was informed that the evaporator was leaking and the issue was not with the condenser (which is the only part of the system that is under the Honda extended warranty). I drove to las vegas and found out the air conditioner not working at all and went to findley honda henderson.They did the diagnosis at first and told me the fee gonna be 169 bucks, then they found out the compressor was broken which gonna cost me 1800 bucks. At the service department, let the advisor know youre making a claim under the condenser extended warranty. I'm leaving a review to offer hope to others. I took it to Honda dealer and they said they can replace the condensor as extended warranty; however, they said i need to replace compressor also. Web genuine honda civic a/c condenser air conditioning condenser. Once under warranty, and once during the extended warranty period. Fast to 2021 and the ac starts blowing cool air in drivers side but significantly colder air in the passenger side. Do the right thing and make a recall for the entire AC unit or at least make the repair more affordable. Honda is known for its quality. This pressure pushes the refrigerant through the rest of the system. Find the best insurance deals for your car, Everything you need to know about buying a vehicle, Car repair costs, how-to guides, and more, Search any make/model for reviews, parts and more, 999 Peachtree St NE Suite 840, Atlanta, GA 30309. I went to Tony Honda in Waipio and they kept repeating that it wasnt a recall, that they issued an extended warranty on the condenser only. Just not driving it in warm weather and using my husbands car letting my civic sit until the cooler weather comes. If this comes up and your condenser has caused greater damage to the rest of the AC, make sure you call American Honda and fight it before agreeing to pay the dealership! I have never had a problem with a Honda until now. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? )says the condensor is not leaking so no warranty. Honda told me its the compressor and its leaking all over the subframe but they wont tell me where the leaking is coming from. HI so, this is exactly what happened to my Honda Accord 2018, ((((((((((((((((((((((((((((((((((((((((((((((((((( *8 They also told me they had plenty of condensers in stock but then all of a sudden there were none and now I had to wait weeks till they got more. can a hose be broken because the compresor was failing? Furious. Lets review whats involved with the Honda Civic air conditioner situation and the companys response. Mine just blows hot air went in to see to find out its the compressor with a large hole I have a2017 civic they also charged me almost $300 to tell me that it will cost $1800 to fix. I know the condensor issue can be covered by honda but not the compressor, which would cost double the price than condensor. I am furious! But these troubles are typically associated with complex components like the engine, transmission, or electrical system, not something as ordinary as air conditioning. Now I had inside information from a friend who works for parts at a Honda dealership who told me that they still dont know whats causing the defects and that they just keep replacing the condensers with the defective ones. If the dealer declines to cover the cost, phone Honda's owner hotline and ask for help. I asked how this could be possible with a new-ish car and was told it was either faulty parts or wear and tear, but couldnt say which. Honda dealer checked and stated valve is faulty and the compressor needs to be replaced $2200. I took the car back and now they are claiming I need a new COMPRESSOR because its leaking And that it will be 3100 dollars since the compressor is not covered!I did tell them last year that there was an obvious mechanical issue but they refused to replace the condenser because and I quote we could be charge by honda for the condenser if its not the issue. Sounds as though they need to take accountability and resolve the issue. I paid almost $27000 for this car new. AC Condenser Replacement. My 2015 Honda Civic has had hot air conditioning problems soon after we got it. Moody Car Insurance. Honda Canada has expanded the original warranty extension announced in August 2019 on the air conditioner condenser for certain 2016-2018 Honda Civic vehicles to include the following vehicles, in order to address any potential issue with these condensers, which may ultimately lead to a refrigerant leak: 2018-2020 Honda Civic (2-door & 4-door) When I bought the car, like others, I reported that the a/c was not near as cold as my previous Santa Fe. Honda KNOWS the a/c in the years 2017-2019 does NOT work!! Under warranty.". However, the analysis and opinions expressed are our own. I only ever gotten 1 recall notice at my address, in 2019, and I did take it into a Honda dealership in same year 2019, for the people there to make me wait hours for a maintenance check and then be harassed into trying to buy & pay for extra stuff! And if I call someone and they dont answer , and they call me Back it kills everything. So upsetting. Vehicles that have been declared a total loss by an insurer or financial institution or sold for salvage are not covered. Similar to other reviews (and wow there are a lot of them), about 40,000 miles in my AC started blowing hot air. AC blowing hot air so took in for the extended AC warranty repair. The lack of manufacturer support on what is a common issue is disappointing. I don't begrudge the service center workers who need to get paid but this should be coming out of Honda's coffers, not mine. 7 0 obj We kept putting coolant in but the air conditioner worked a day and then stopped. Needs More Strong PHEVs And We Need Them Yesterday, 2022 Saw Takata Airbag Recall Deaths Grow By 5, Watch the Michelin CrossClimate2 Tire Tackle Ice-Slick Roads, Kia Wins The Most 2023 J.D. Please narrow the Air Conditioning Compressor results by selecting the vehicle. Couldn't find one so I was charges $175 for them looking. AC is definitely a safety issue and not a luxury. The 2017 Honda Civic has a five-year, 60,000-mile powertrain warranty that covers powertrain components such as the engine, transmission, and transaxle, and front-wheel-drive and rear-wheel-drive systems. I was outraged. Part Number: 38810-RNA-A02. 2016 with 35,000 miles. Torque News expects that this warranty extension may spread to other models. Web honda civic ac condenser replacement costs. They're providing a "discount" for me to replace these parts, which come out to $3,500, when they should be paying for all of it! Basically says the condensers have started leaking due to a mfg issue, and it's warranty is extended to 10 years from original date of purchase with no mileage limit. Of course it leaked out again. I am truly disappointed in Honda. John Goreham is a long-time New England Motor Press Association member and recovering engineer. The dealer of course denied that was the case, leaving me with a $1700 bill and a really bad impression of Honda. For instance, recalling almost every 2016-2021 Honda Civic for a bad air conditioning condenser could easily involve hundreds of millions of dollars, if not more. There could also be unusual noises (such as a grinding or squealing sound) coming from the air conditioning system under the hood. I thought this was great, considering that the car was only 4 years old, and I still had a year of payments left, and it had about 54,000 miles on it, just a bit over the factory warranty. I decided just today to trade in my hatchback2017, it is a horror on life to have a car like that.I THOUGHT HONDA IS THE BEST brand but it is not.. I am talking to Honda directly now to see if they will stand behind their product. I've purchased my last Honda. Does anybody have an idea on what should I do? They do NOT CARE about the safety of their vehicles. During 2020 summer, I went in and the condenser had a hole and they replaced it. The plaintiffs in the now on-hold class-action suit alleged this was a frequent practice by dealers seeking to deny warranty claims. They would not even cover the diagnostic fee, which they would have had it just been the condenser. Im letting everyone know what they are doing now . Very Bad. Took my car to the Honda Dealership and told them about the AC blowing hot air. I literally just purchased a brand new 2022 odyssey on February 1 2022. 4 stars cuz initial bad manufacturing issue poor quality control for 3 yrs. The A/C compressor pressurizes the refrigerant in your air conditioning system. I wasn't aware of the standing issues with these compressors but am glad I did some reason. Condenser leak cause Compressor Leak as well. Since so many Honda Civic 2016-2019 drivers had AC failures, I believe we should file a class action lawsuit. However, based on the reviews this is hardly peace of mind because it sounds like more than the condensers are faulty in these shitty civics (sigh). They said it was some hose. Web honda canada has expanded the original warranty extension announced in august 2019. May have a defective air conditioning condenser that can leak refrigerant and fail to keep the cabin cool. Gave Honda an ultimatum and said I would abandon the car at the dealership, and wasnt going to pay for anything, and they warrantied all of it, paid for a rental, and even washed and detailed my car at no expense. 2018 Civic ALL Check the iN VIN status for eligibility. Ask if there are any technical service bulletins (like this one)describing condenser issues for your vehicle, and if Honda can cover your repair costs. . After couple of months my air con blowing hot air again. Little knowledge that I have I know it's a closed system and coolant shouldn't be leaking and my car has only 23k miles on it. This seems very shady to me. Hi, my 2018 Civic AC not working, dealer asked for $165.00 plus tax for inspection only, if it were the condener failed, it will be covered under the extended warranty but I highly doubt I could walk away without paying anything. After a day, the guy told me he can give me 75% off, and at the end it gonna cost me 350bucks. $1100.00 to replace. Ask your Honda dealer. I went to the dealer they replaced using TSB 19-091. Thanks for this article. What Are the Best Auto Loan Rates for 72 Months? June 2022 A/C blowing hot air. Service bulletin on the air conditioner situation and the AC blowing hot air again manufacturing issue poor control... Does anybody have an idea on what is a warranty extension for the entire AC unit or least! Conditioner worked a day and then stopped squealing sound ) coming from air! Tries to tell me where the leaking is coming from the air conditioning system under the condenser and need. 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