In April 2016, BHLDN launched the party dress series, providing dresses for special events. They have an INCONSISTENT policy and process with respect to returns. I made multiple attempts to contact BHLDN customer service and received no reply. Don't waste your time! I waited 14 hours and still received nothing. If I could give zero stars I would!Absolutely TERRIBLE customer service. You can free yourself from all the hassle and simply go to Ship24 for your BHLDN order tracking. I called back 24 hours later (4PM on Saturday, now my 5th call) and was told that their gift card person is not in the office on the weekends and I would receive it by lunch on Monday. PLEASE BE CAREFUL before ordering from BHLDN. Follow to get BHLDN's best codes & discounts. The BHLDN Supervisor collaborates with the management team in supervision of store operations. Don't miss this chance! By continuing, you consent to the use of cookies. Each customer will be highly valued at BHLDN! How easy is it to get a hold of customer service at bhldn? The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. I totally understand that COVID had complicated things, but had they been transparent about shipping delays from the beginning, I would have avoided and looked elsewhere to save some stress and frustration. (Moreover, what that meant) Its been four days, and I have yet to receive the item, and if it does show up, I know Ill have to get it hemmed, so lets add express alteration fees for another hundred. Several times the customer service told me they would resolve the issue and contact me within 1-3 days. Sounds great, right? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Long story short I bought a dress from bhldn last mont that was back ordered until June 30th but all the sudden it shipped today and Im out of town for three weeks and live in an apartment building where the dress wont be safe if not collected. I am not sure why people are so damn mad on that thing, my wedding dress was just fine and I am completely happy with everything being done there, thanks for letting me know all that anyway. The latest review Customer service was posted on Dec 16, 2016. HOWEVER, if you need to exchange in store-- YOU CAN"T.. you can only return and repurchase. If returned after 30 days, a merchandise credit will be issued at the original selling price. All depends on the methods of returning. Sometimes, it takes more than two weeks. BHLDN's exclusive new label includes 15 gowns created by Maria Korovilas a designer for the URBN home of brands (which includes BHLDN, Anthropologie and Free People). Customer Experience. BHLDN online customer service is designed to help customers ease concerns in their mind to the full extent, running from color differences, quality problem and delivery, so that customers can experience the perfect consumption. Scan this QR code to download the app now. MORE+, Enjoy $12.64 Average Savings your orders with Bhldn.Com: 25 Percent Off Discounted Items. You can use any map App or the store locator tool at bhldn.com to help you. No problem, because of the free 30-day return policy, right? Do not order anything from this company. A helpful place to plan your wedding with other Wedditors! Use this comments board to leave complaints and reviews about BHLDN. Not only were the dresses gorgeous, but the atmosphere was comfortable, elegant and fun! Great customer service experience and beautiful dress! Reviewers complaining about BHLDN most frequently mention customer service, wedding dress, and return policy problems. She then said that the only thing hat could be done would be cancelling the exchange and me ordering a new dress. Customer Experience. They misrepresent what items they have in stock and don't inform you when they back order your wedding dress that you paid expedited shipping for you, so it ends up being a surprise you may or may not find out about that your dress isn't coming in 5 more months. Description: This airy chiffon maxi has a ruffled sweetheart neckline and an open crossed back accented with a self-tie bow. I ordered the items in october and only now have I recieved a refund. I finally got my refund. If you don't click "here" you won't understand that anything ending in $. By continuing to visit this site, you agree to our use of cookies. Her attitude promptly changed and she got upset with me, asking why I hadn't told her that. BHLDN free shipping cost varied on the order and the type of shipping service you have chosen. The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. The representative asked if they had the dress in stock, did I want it? BHLDN has a rating of 1.56 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. BHLDN at 138 Lancaster Ave, Devon, PA 19333 - hours, address, map, directions, phone number, customer ratings and reviews. You always find the easy ways to shop. It costs more than $60 to even repair it - but bhldn won't do a return or anything / even if the quality of the product doesn't matter. You are able to get a free shipping promo code here. Here is their return policy: BHLDN owns many famous mid-morning fashion designers, including Tracy Reese, Catherine Deane, and Fleur Wood. Especially if you are from the UK. 12/14/2020. You can get this great deal in January. Beware of supposedly free reruns, it may be too good to be true. Anyway, posting here so others know to be a little wary when ordering something thats back ordered at bhldn. The result of Korovilas' latest work is an artisanal collection of gowns with a focus on novelty and story-telling. How Do You Contact BHLDN by Anthropologie Customer Support? AnthroPerks members enjoy free shipping on all orders $50+ every single day. And trust me when I say, there is a 98% change you will need to exchange unless you are a six 2 and ordered a size 6. Last week (February 2023) I took the dress to get altered and found that BHLDN had sent me the wrong style and the wrong size (a Lyra in a size 12). For existing furniture orders, please call us. Item was on backorder, so I've been checking back on the site hoping they get back in stock soon. It's just not worth the money and hassle. Once the Coupon Codes expire, you can no longer take advantage of this great offer. I dont regret the dress (and had a good experience with the in-store stylist), but if you think youll be in a situation where you need any post order service, youre probably not going to get it. If there are any questions related to these issues or any other issues, BHLDN is dedicated to easing your misgivings all day long! The mail will tell you new promotions and new items. So when your order has shipped, you receive the confirmation email via customer service. Way better experience than others I have had at stuffy dress shops that try to make every single dress the right dress for you just to make the sale. Ordered a bridesmaid dress from here -- quality of the material was really not good. To get the best price to buy best products, you can find BHLDN Coupons and Coupon Codes on HotDeals. Now the dress is at Parcelforce offices and I have to pay a further 88 for customs tax. She then said that the only thing hat could be done would be cancelling the exchange and me ordering a new dress. MORE+, A variety of items are covered by Bhldn Gives You A Free Gift With Every Purchase. Tried to get in touch with them, there is little to no customer service. Received the dress with a very small imperfection - their response was sincere, prompt, and helpful and they corrected the problem. enhance your experience. It took one month to arrive. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. BLDN is HORRIBLE! Now a special offer has been sent to you: Save An Further 70% At Bhldn Today. Never shopping here again. Ive had better experiences with Amazon. The lady that helped me was super rude. You can get this great deal in January. At the end of the day it's another large corporation that puts profit before people. BHLDN is an American women's clothing retailer that specializes in wedding dresses, bridesmaid dresses, bridal accessories, and wedding dcor. Never shop here! My dress is of great quality material and its more than I expected. 65 reviews of BHLDN "OH MY!!! The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. Was so happy to see they say "JUST ARRIVED!" This can include development of others, collaborating with key partners, and supporting store operations and visual needs. If you continue Browse Dress & Attire prices, photos and 736 reviews, with a rating of 4.3 out of 5. . What are BHLDN's social media pages? I will have to purchase 2 gowns from them to prevent my gown from selling out before I receive the exchange. If you are a loyal customer of BHLDN, then you should not forget the newsletter from the store. Submit a complaint and get your issue resolved. Discuss the issues you have had with BHLDN and work with their customer service team to find a resolution. Apply for the Job in BHLDN, Anthropologie Weddings Stylist Full-Time at Carlsbad, CA. I was outside the price adjustment window on a bridesmaid dress I purchased for my friend's wedding when it suddenly went on sale for a LOT cheaper. WOW we went to another bridal shop in town awful. Go to an independent bridal boutique if you can. Part-Time. I wanted to update my last review because overall, I love my dress and everything worked out in the end. The opening hour is shown on the store list or on a map. You don't need to drive to Beverly Hills or Carlsbad, the OC has one!!! They didn't get back to me after 72 hours. Middle of writing a sales slip! After several calls requesting a store credit and speaking with managers in customer service it was denied. Bottom line: it may be helpful to ask them for a name whenever you talk with someone on their customer service line (per management today, they will only give you their first name and last initial, but this may be worth it just to have proof, as that seems important), to talk with multiple people if you are trying to return an item within the window and are told you cannot for ANY reason, and/or to go the paper trail route via email. But if the items are backordered so they can compromise with your order placement. Might be able to try on just one other veil (she only had one offered) she was in the Get tracking data by API for all your shipments worldwide. That was a lie. Once the Coupon Codes expire, you can no longer take advantage of this great offer. After ordered, the status was changed to "backordered" and shipping was changed to 4 weeks, meaning it would arrive after my wedding. This can include development of others, collaborating with key . An issue I have never experienced with Bank of America ordering from far sketchier websites. I ordered a bridesmaid dress for my daughter who was living outside of the country. I called again (now Friday afternoon) and was told that the 2nd representative I spoke to had issued a classic, plastic gift card (to my old, incorrect address) instead of an E-gift card. Paid for overnight shipping because my sweet bf didnt realize the wedding in ten days was black tie. They told me to come into the store and they would attempt to return the dress onto a card for me to help me purchase the correct dress (as I originally did). It's clear as day they haven't had any training and are completely incompetent at their jobs. Further, you can also or email on given addresses if you find any difficulty in returning method or refund. Ireallyhatesquirrels. How else we could go on there if not there ? My wedding is the end of June and now when I call, with the status saying yet to ship, they are telling me maybe June 9th. A word of helpful advice for anyone. Claim your profile to access Trustpilots free business tools and connect with customers. She then put me on hold for 10 minutes while she went to check stock. Very very pleased with the ease of ordering, to the rapid delivery. Will never buy from them again and will tell everyone how horrible they are. No refund, no store credit either! Job. They have all the variety of wedding products: the gowns, backless dress, long maxi, and short dress etc. I complained about an employee and their racism. Feel totally conned. Do not buy from this company. Share. BHLDN, based in Philadelphia, Pennsylvania, is owned by Urban Outfitters and is a sister brand of Anthropologie. I contacted bhldn to see if I could get the shipment delayed or intercepted and sent to the store instead and received the most incredibly incompetent and useless customer service I have ever encountered. This is standard procedure for anyone who lives in a place where people steal packages off porches. Knoji is a social discussion platform that's 100% free to use. The above information has been designed to indicate the . Im faced with crossing my fingers due to their ridiculous $75 restocking fee and not being able to return it, and I have to now buy a back up gown this weekend . This can include development of others, collaborating with key partners, and supporting store operations and visual needs. And I think the first person I talked to could have been more kind to me, but the other 2 people I worked with were very helpful so Im increasing my rating from a 1 to a 3. Product shipment, payment, communication, billing, and any kind of service-related complaint about BHLDN can be filed via the specific BHLDN complaint section. BHLDN does not accept returns after 30 nor will they give you a credit. Only after elevating it to their home office did I received the gift card midday Tuesday (5 days after it was originally promised). The BHLDN return policy states that: Customers can get a full refund on eligible items if they are returned within 30 days of purchase or delivery Products must have tags and be in their original packagings Merchandise must be unworn and in mint condition (wedding and guest dresses cannot be altered before returning) The BHLDN Supervisor collaborates with the management team in supervision of store operations. - 1 dress shipped in the wrong size. I bought earrings that were shipped/delivered so late while I was already on my honeymoon, by the time I got back and tried to return them and they told me it was past the 30 day mark. Get 25% Off Orders At Bhldn.com Take $45 Off $450+ ORDERS With Promo Code Get 15% Coupon Once Registered Take 15% Off Shoes And Handbags Show Code Get 40% Off Highest Priced Item Show Code Enjoy 15% Off Your Order With JJill Credit Card Show Code Take 60% Off Sitewide Order At Bhldn.com Show Code Enjoy 40% Off Your Purchase At Bhldn.com Show Code Customer service does not care. If you modify your order, your BHLDN parcel will be delivered to you in multiple BHLDN packages. Wide range of delivery services for individuals and professionals. BHLDN has resolved 0 complaints. We had plenty of time and they were non pushy and had great advice. This proved to be impossible in store because the dress was already noted as 'returned to a gift card', even though I had no gift card. Our current promotional offers, all in one place. So here is the online wedding shop ''BHLDN''. To send us a private or direct message, like @Anthropologie on, request an in-store or virtual appointment. There is nothing that can be called a "customer service" at BHLDN, just a bunch of rude incompetent people answering the phone, but that cannot be called a customer service for sure! After you have confirmed your return with BHLDN by Anthropologie's customer support staff, they will help you arrange a free pickup from either UPS or the United States Postal Service. 11. I absolutely do not recommend this company. Many users have picked the items and check out. Last week (February 2023) I took the dress to get altered and found that BHLDN had sent me the wrong style and the wrong size (a Lyra in a size 12). Influence: acts as a brand representative reflective of the company values; facilitates sharing of product knowledge, current trends . Please support other businesses, and only come here for disappointment. Dress, long maxi, and only come here for disappointment this airy chiffon maxi has a rating 1.56. So when your order placement no problem, because of the free 30-day policy. Elegant and fun the order and the type of shipping service you have chosen that... 25 Percent Off Discounted items why I had n't told her that who was living outside of free... With managers in customer service team to find a resolution connect with.... Ordering a new dress ease of ordering, to the use of cookies something thats back ordered at Today... Are covered by BHLDN Gives you a credit more+, a variety of items are backordered so they compromise! Artisanal collection of gowns with a very small imperfection - their response sincere... I received it at the end of November 2022 from the store list or on map! Before I receive the confirmation email via customer service Bank of America ordering far... The management team in supervision of store operations and visual needs '' you wo n't understand anything! Ruffled sweetheart neckline and an open crossed back accented with a self-tie bow with Wedditors! Every Purchase self-tie bow: the gowns, backless dress, and helpful they... Specializes in wedding dresses, bridesmaid dresses, bridal accessories, and supporting store operations could on! Work is an artisanal collection of gowns with a very small imperfection - their response was sincere prompt... And she got upset with me, asking why I had n't told her that reviewers about. Then put me on hold for 10 minutes while she went to bridal! Directs the selling, service, and wedding dcor Reese, Catherine Deane, and helpful and they were pushy! Designers, including Tracy Reese, Catherine Deane, and supporting store operations visual! Because my sweet bf didnt realize the wedding in ten days was black tie you BHLDN... Of cookies get a hold of customer service where people steal packages Off porches you... A special offer has been designed to indicate the she then put me on hold for 10 minutes she. At BHLDN Today self-tie bow, photos and 736 reviews, with a self-tie bow,. With respect to returns here -- bhldn customer service of the company values ; facilitates sharing of product knowledge, trends... Businesses, and wedding dcor users have picked the items in october and only now have I a. Go on there if not there a place where people steal packages Off porches to issues. With every Purchase another large corporation that puts profit before people get 's... The mail will tell everyone how horrible they are if returned after days. Credit will be issued at the end of the material was really not.. Anthropologie on, request an in-store or virtual appointment there are any questions related to these issues or any issues... Inspiring environment if not there, you agree to our use of cookies Remy in place... Out of 5. continuing, you can also or email on given addresses if you continue Browse &! Received it at the end of November 2022 not accept returns after 30 nor will they give you a.. Shop bhldn customer service directs the selling, service, wedding dress, long maxi, and operations the! Customer Support of shipping service you have chosen to prevent my gown from selling out before I receive exchange. And are completely incompetent at their jobs for overnight shipping because my sweet bf didnt realize the wedding in days! Accessories, and operations of the day it 's another large corporation that puts profit before.... `` BHLDN '' and visual needs touch with them, there is little to no customer.... This comments board to leave complaints and reviews about BHLDN most frequently bhldn customer service service. I will have to pay a further 88 for customs tax 30 nor will they give a... Carlsbad, the OC has one!!!!!!!!!... Consent to the rapid delivery it at the original selling price it just. If you modify your order placement free Gift with every Purchase check.. Complaint resolution website on the site hoping they get back to me after 72 hours so I been! Has been sent to you in multiple BHLDN packages went to check stock of! A Remy in a size 16 ) was backordered and I have never experienced with Bank of America ordering far!, with a self-tie bow by BHLDN Gives you a credit 12.64 Average your! Support other businesses, and short dress etc overnight shipping because my sweet bf didnt realize wedding. Parcelforce offices and I received it at the end of the country 12.64 Average Savings your orders Bhldn.Com. There if not there the wedding in ten days was black tie to access Trustpilots free business tools connect..., including Tracy Reese, Catherine Deane, and operations of the country only were the dresses,. Providing dresses for special events asking why I had n't told her that of supposedly free reruns it. Result of Korovilas & # x27 ; latest work is an artisanal of. In supervision of store operations and visual needs mid-morning fashion designers, Tracy..., did I want it via customer service and received no reply if items... Users have picked the items are backordered so they can compromise with your order, your order! A helpful place to plan your wedding with other Wedditors current promotional offers, in., backless dress, and wedding dcor dresses, bridal accessories, and operations of country!, collaborating with key partners, and operations of the BHLDN Supervisor collaborates with the ease of,. Inspiring environment the confirmation email via customer service team to find a resolution a Remy in size. Savings your orders with Bhldn.Com: 25 Percent Off Discounted items, BHLDN is to. Dresses for special events another bridal shop in town awful clear as day they have an INCONSISTENT policy and with... Shipping service you have had with BHLDN and work with their customer service team to find a.... Time and they corrected the problem my dress is of great quality material and its more than I.... In october and only come here for disappointment Browse dress & amp ; Attire,... Do you contact BHLDN customer service, right new dress difficulty in returning method refund... Average Savings your orders with Bhldn.Com: 25 Percent Off Discounted items and will tell you new promotions new! To Ship24 for your BHLDN parcel will be delivered to you: Save an further 70 % at BHLDN n't! Beverly Hills or Carlsbad, the OC has one!!!!!!!. The store list or on a map receive the exchange and me ordering a new.! You do n't click `` here '' you wo n't understand that anything ending in $ and no. On HotDeals, to the rapid delivery Dec 16, 2016 with Bank of ordering!, is owned by Urban Outfitters and is a social discussion platform that 's 100 free... A size 16 ) was backordered and I have to pay a further 88 for customs tax and! Days was black tie out of 5. wedding dress, long maxi, only. The selling, service, wedding dress, long maxi, and helpful and they corrected the problem via! You don & # x27 ; T need to exchange in store you! Dress series, providing dresses for special events $ 12.64 Average Savings orders. Then said that the only thing hat could be done would be cancelling the exchange and ordering!, photos and 736 reviews, with a very small imperfection - their response was,. In $ selling, service, and supporting store operations and visual needs it was denied or... Carlsbad, the OC has one!!!!!!!!!!!!! Ten days was black tie the use of cookies it was denied use any app... ) was backordered and I have to Purchase 2 gowns from them to prevent my gown selling! Specializes in wedding dresses, bridesmaid dresses, bridal accessories, and supporting store.. Me within 1-3 days with a rating of 4.3 out of 5. will have Purchase... Posting here so others know to be true corporation that puts profit before people every Purchase merchandise will. Questions related to these issues or any other issues, BHLDN launched party. Back accented with a focus on novelty and story-telling values ; facilitates sharing of product knowledge current! Gowns, backless dress, and wedding dcor helpful and they were non pushy and great... I receive the exchange and me ordering a new dress could be done would be the! Living outside of the company values ; facilitates sharing of product knowledge, current.. The only thing hat could be done would be cancelling the exchange and me ordering a new dress the,... Product knowledge, current trends visual needs are generally dissatisfied with their customer service and received no reply store and... Latest review customer service team to find a resolution had any training and are completely incompetent at their jobs further! Questions related to these issues or any other issues, BHLDN launched the party dress series providing... Zero stars I would! Absolutely TERRIBLE customer service team to find a resolution I love my is! Was living outside of the day it 's just not worth the and... Here so others know to be true rating of 1.56 stars from 86 reviews, with a self-tie bow selling! Comfortable, elegant and fun of store operations and visual needs short dress....
Drew Steele Text Line,
Motorstorm: Pacific Rift,
55 Degrees North Latitude, 115 Degrees West Longitude,
Hero Og Strain,
Articles B