You will have to turn off the water supply and check the line. Check the valve to see if it is opening enough to let water through into the ice maker. Unplug the quick release plug attached to the freezer, then reconnect it.. For example, if ice won't dispense, it may be because Child Lock is turned on. If this happens, then the pressure is right. Unless this gets resolved, I'm through with Samsung! Copyright 1995-2023 All Rights Reserved. 01-19-2021 The most common reasons for a Samsung fridge that's not cooling properly is that it's too close to a wall, in demo mode, has a faulty door seal, a faulty thermostat, or simply needs to be reset. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. En espaol Live Chat online. My SamsungRF28HDEDBSR refrigerator ice maker freezes over, and the ice gets stuck when trying to make ice. 12:05 PM The most common reasons for ice maker problems are: Pause feature enabled Water line malfunction or setting Clogged filter Faulty water inlet valve Thermostat set too low Ice Maker Stopped Working Control Arm Out of Position Many ice makers have a control arm that activates a pause feature when the ice bin is full. Performing a Samsung ice maker reset generally includes the following steps: Remove the ice bucket. It's a default in factory refrigerator. Do not install the refrigerator in a damp location or place where it may come in contact with water. If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Cause 1: Ice Maker Switch Turned Off If the refrigerator ice maker is not working, check the ice maker switch. . Sell on Amazon Your Account. Some people are even suing the company, hoping it becomes a class action suit so others can join. However, this would be covered under the limited warranty as long as its still valid on the unit. Usually, the cause of the problem is a mechanical malfunction or an electronic problem. The temperature control board or the main control board could be damaged or become faulty, causing problems with the fridge and ice maker. The ice bucket had a crack in it, so we bought a new one. Many times when you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. in. Samsung 4-Door Flex with Family Hub 27.9-cu ft 4-Door French Door Refrigerator with Ice Maker . in. CHARLOTTE, N.C. Thousands of frustrated customers have complained online and to consumer groups about their Samsung refrigerators, saying the ice makers are defective. However, when pressing the button combo on the front panel (freezer (upper left) and the lighting (center right)) nothing happens. [Quick Guide], Sub-Zero Refrigerator Leaking [Solutions], How to Fix a Samsung Ice Maker [Quick Guide]. Connect with our Samsung Care Pro and we'll help you find a solution. But if there is no audible click, check it for continuity using a multimeter. you still can dispense ice cuber, but it does not produce ice pick it up on your own. RF28M9580SG/AA: 30-inch Microwave Combination Wall Oven: 493: RF28M9580SR/AA: 28.0 Cu. SamsungJecca 03:06. Leveling must be performed with the refrigerator empty. A repairman told us to caulk all the seems and after a couple weeks it's not frozen up. Installation I've had a couple of repairmen out - they can defrost it and fix it temporarily, but the inate problem still exists: it's a faulty ice maker. 12-30-2020 Here is a video showing one of the ways to fix a Samsung ice maker that is not working. Our featured ice makers can be found exclusively on our Amazon. 06-12-2022 Turn the leveler clockwise to raise the left side or turn it counterclockwise to lower. The original complaint was filed in New Jersey federal court in 2017. 1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- 2. https://www.samsung.com/us/support/troubleshooting/TSG01207806/, If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. Support on the phone said should be making 96 cubes a day. This is to alert hearing-impaired users that a door is open. Where is the ice maker reset button? Compatible replacement for icemaker DA99-02321A (Rev 0.1)? If your Samsung ice maker is not working, don't panic. The following are possible solutions to a Samsung fridge with ice maker not working: Check the blades of the fan to see if there is any obstruction. Yes, the water supply is one. 08:02 AM And if the motor is noisier than it usually is, replace it because it is bad. Its just a mess.. 01-09-2021 The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerators rating plate. I have a couple links that should be able to help with this. If the model of your Samsung fridge does not come with a dispenser, test the pressure using the water line. The test begins after this. This document cannot be used without Samsung's authorization Sequence Note Within 3 seconds, touch the "A" and "B" part as "A-B-A-B-A-B". (Last edited But if the blades turn freely and are clean, test the motor to check for continuity using a multimeter. If the manual offers nothing, find a professional refrigerator technician to ascertain the problem correctly and fix it. Refrigerator Ratings. Many customers have turned to a Facebook group called Samsung Refrigerator Recall U.S.A. Now. It has more than 95,000 members. Read full return policy Have one to sell? Deteriorated insulation on electrical parts may cause an electric shock or fire. To adjust the height of the left side: Insert a flat-head screwdriver into the leveler of the left side front leg. Samsung RF28M9580SG/AA | File type: PDF | Filename: What you need to know about the safety instructions, Severe warning signs for transportation and site. Bragg is not the only person complaining. If your Samsung refrigerator stops dumping ice, accidentally dispenses crushed ice, or makes ice that tastes bad, there is usually a simple solution. Do not plug several appliances and the refrigerator into the same multiple power strip. Much like the boards, it is rare for the compressor to become faulty or damaged. There's a lot of different causes though, and they're all covered in this article below. in. Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. Farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments. The fact that Samsung isn't reaching out to fix a problem that they know exists really irks me. 11:48 AM Please contact us via Live Chat for a faster response. This appliance is intended to be used in household and similar applications such as: 1-800-726-7864 (This was suggested to us by a guy who came to repair our dryerI asked and he said it's common. At this time, there has not been a recall issued on the refrigerators. You can toggle the alarm on and off by pressing Door Alarm. Change the Water Filter The second link will take you to step by step instructions on how to reset the ice maker. You may need to remove the ice bucket before you can see it. Ft. 4-door Flex French Door Refrigerator: 487: If they are cross-connected, the water and ice dispensing functions will not work correctly. Unplug your refrigerator. Use a pointy object to dislodge the ice from the line if there is any. . But if it does not change and there is no continuity, the thermistor is probably damaged. Water Pressure of the Dispenser. It could take up to 6 minutes and during the test, ice cubes drop in the ice bucket and the water valve gears up to allow water into the ice maker. The ice maker has stopped producing ice, and I think it needs to be defrosted. quote: How much does it cost to fix the ice maker on a Samsung French door refrigerator? Disconnect it from the back of the fridge, place a bucket and towels to collect water, turn on the water supply and dispense water straight from the line. (Last edited Turn on the water supply again. This is because the switch is responsible for turning the dispenser off once you open the door of the unit. Check the water pressure. (WATCH: Customers complain about Samsung ice makers), Customers complain about Samsung ice makers. But if it is slower or faster, adjust the pressure. Test the start capacitor with a multimeter to check if it is defective. Turn the blades of the fan with your hand to see if they spin well. My ice maker has been frozen over for a couple of years now. The results of the defect include leakage, ice turning to slush, over-freezing, and fan noise, says the Samsung class action. When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. confirmation Chime bell at end. When you are troubleshooting your ice maker, you will need to consider these common problems first, and then move on to more advanced problems. 45.150.172.245 If it is on the underside, there is no line of sight to it, and I can't feel it. If there is no continuity, replace the motor. Facebook Messenger:http://m.me/samsungsupportTwitter:https://twitter.com/messages/compose?recipient_id=18768513Or you can use the following link below to request service. ice maker KITCHENAIDE UNDER COUNTER not working. Do not use a power cord that has cracks or abrasion damage along its length or at either end. - You can also file a complaint with the Federal Trade Commission, Consumer Product Safety Commission, and depending on where you live, with the North Carolina Attorney Generals office or the South Carolina Department of Consumer Affairs. SamsungJace Four door refrigerator ice maker freezing up and making clicking sound, known issue nation wide. Fix things more easily! be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. confirmation Chime bell at end. They sent out a tech and said it's working fine. We should all demand a replacement refrig. Having the same problem with Samsung ice maker freezing up not making ice. If there is a kink in the line or the line is damaged, it may be preventing water from getting into your ice tray or ice maker.5 - Power button - A lot of modern day refrigerators have an actual on/off button located within the ice maker. Samsung Refrigerator Troubleshooting & Repair | Repair Clinic Choose Product 02 Identify Problem 03 Find Solutions Back Samsung Refrigerator Model RF260BEAESR Brand:Samsung Model:RF260BEAESR Product:Refrigerator Shop Parts Common Problems Diagrams & Manuals Related Videos Save to my models Samsung DA63-06894A OEM Ice Maker Wire Cover, . Set the freezer temperature between 0 degrees and 5 degrees Fahrenheit. Fast, easy checkout with Shop Samsung App. 05:43 PM The freezer temp should be between 0-5 degrees for the ice maker to cycle properly. ) in. Samsung RF268ABRS top no ice, water and bottom ice maker works, RFG296HDRS/XAA-01 Samsung ice maker not producing ice, Samsung RF260BEAEBCIAA ice maker not working, Samsung Refrigerator RF28HFEDTSR/AA ice maker not working, RFG237AARS Samsung Refrigerator - Problem with icemaker. Your IP: in. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. They have a list of concerns about Samsung refrigerators, including its ice makers. To check the pressure, dispense glass of water, at least, in about 10 seconds. After a power outage, top ice maker works fine, bottom ice maker does not make ice. They claim the ice makers on Samsung refrigerators with French door dispensers have ice crystals at the bottom, slushy ice, water under the crispers or running down the wall, and a noisy fan. by No need for expensive in-home service calls. It is not on the front or or the right side. Sessions will not work until this directory is created. Here are parts to check if the water dispenser and ice maker of your Samsung fridge is not working: Test all the dispenser switches using a multimeter to check for continuity. I have the same problem. Easy sign-in, Samsung Pay, notifications, and more! 06-13-2022 WSOC TV facebook feed(Opens a new window), ALSO READ: Its a whole process: Customers complain about Samsung ice makers, South Carolina Department of Consumer Affairs, Salisbury-native, former Panther Chris Smith dies, Still in shock: Union County third grade teacher dies, district confirms, Myers Park High School student dies, officials say, Truist cutting dozens of jobs as it exits segments of business, Sears to close its last department store in North Carolina, WSOC - TV Public File Contact / Program Director, WAXN - TV Public File Contact / Program Director. My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. The whole process will be repeated every minute for 5 minutes. When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. Ft. French Door Refrigerator: 323: . by 01-09-2021 To access it, you must first remove the ice tray. It's been replaced by company I purchased it from, but the new ice maker they installed does the same thing. The AutoFill water pitcher will stop filling if it detects a leak, and will make the icon on the panel blink until the issue is resolved. Cooling issues with Samsung refrigerator or freezer, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, home-appliances|refrigerators|4-door-flex, Do Not Sell or Share My Personal information. Most models of Samsung ice makers have test buttons. Samsung Refrigerator RS25H5111 Ice Master Ice Bin Container DA97-14263B. Adjust the water pressure to accommodate the valve. ) in. 01-12-2021 04:47 PM But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. 15 FULL ICE When the Ice Maker's Ice BUCKET is Full 16 FRENCH-HEATER ON When French Heater operates We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. I learn to put it in defrost for ice maker, Hold ice maker and lights on front panel until it beeps then pressing light button till DF comes up, it beeps for about 30 minutes then scrap the ice off and the it starts over.. 01-12-2021 Replace it as soon as possible. Leaks can occur outside of the refrigerator, or you can have an auto fill wa. $129.00 . Kitchen and Family Hub. Thanks much! 01-16-2021 If any of the dispenser switches is faulty, it will cause the dispenser not to work. 01-04-2021 Obviously not worth the cost of a service call, but hoping . It's working fine so far, except for a small issue with the ice maker. Use Current Location. As an alternative, chat with any of our appliance technicians who are available to give expert and professional advice, no matter the appliance problem. How to fix and defrost a Samsung Family Hub ice maker.steps to fix and defrost your samsung family hub ice makerTo start press the home iconStep 1 : Go to f. If the ice maker is not working it could be that the ice maker assembly itself is defective. Therefore, remove the filter and test the pressure. In addition, check the pressure of water supplied to the inlet valve. Check all the parts of the dispenser to determine if any part of it is faulty. Check the temperature in the freezer to be sure it is set at the right point. 26 Cu. Resetting your ice maker isn't something you'll typically need to do very often. This article details how to fix this problem quickly and easily.Photo Credit: Walmart.com. This station is part of Cox Media Group Television. I am also having the same issuejust now realizing that it seems to be a much more global issue than i thoughti bought my RF28HMEDBSR in April, 2018 and this began happening in Feb 2020any assitance is getting this fixed/replaced would be extremely helpfuli just put in a request for service, but my 1 yr warranty has expired already. Turn the leveler clockwise to raise the right side or turn it counterclockwise to lower. There is a risk of electric shock or fire. Always make sure to double check your appliance's model number when purchasing parts. In April of this year, U.S. District Court Judge Claire C. Cecchi ordered the parties to mediation. Click here to use the chat box on this page to speak with a verified appliance technician right away. We finally replaced stove 2 years ago. 07:51 AM Ice build-up is the common culprit of an ice maker not having ice in the tray. Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances. For safety reasons, adjust the front a little higher than the rear. $16495 FREE delivery April 10 - 13. 09:54 AM Click to reveal Item #845498. Locate the test button on the side or bottom of the ice maker. Cut off the water supply. Cooling issues with Samsung refrigerator or freezer If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem (s) and take photos. I'm on the 2nd "icemaker" (replaced module after 1 year), but it still does the freez up thing, and this AM was leaking water down the door (from the inside of the icemaker, not from the flapper in the door). If there is no continuity in any of the switches, replace it as soon as possible. 05-16-2022 Really wish I would have seen all these reports before I purchased this item, definitely would have been a factor in not purchasing it. Samsung is coming out tomorrow to fix it again. I get how that could be a bit frustrating. En espaol. We just purchased 4 door flex from Costco and we are getting about 20 normal cubes and 20-30 bites a day. "The refrigerator temperatures range from 30-45 degrees, and the flex door refrigerator temperatures range from 41.5-46 degrees," said Butler (consumer). I have the same refrigerator.I have to defrost every 2 months from ice buildup interferring with fan. So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. Any servicing must be performed by a qualified technician. Sat - Sun: HOME APPLIANCE 9AM - 6PM (EST), Use manuals file type: PDF. However, if the entire system fails to work, it is probably due to a damaged board. Adjust it accordingly if it is not, otherwise the ice maker wont work. Replace it. I am sure there are other gre. There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. 2023 Cox Media Group. Email as a contact option was discontinued as of April 3rd, 2019. Brand: Samsung Model: RF28M9580SG Appearance Type: Freestanding Style: French Door Size: Full Size French Door Style: 4 Door Door Style: French Door Double Freezer Drawers: No Counter Depth: No Glass Door: No Microfridge: No Undercounter: No Reversible Doors: No Door Finish: Smooth Accepts Custom Panels: No Wine Racks (Category): Yes Samsung recommends first trying to reset your ice maker, as this might propel the appliance into action to defrost itself. 01-03-2021 Now five (5) year old Samsung Refrig (Model RF28HDEDBSR/AA) icemaker has been a problem since day one. What are my options for my refrigerator that isn't even two years old and the ice maker has been messed up since we got it. Privacy Policy. For a better experience, please enable JavaScript in your browser before proceeding. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well. Our featured ice makers can be found exclusively on our Amazon store.ANYONE can fix or repair their Samsung ice maker or dispenser with this detailed step-by-step video! It's working fine so far, except for a small issue with the ice maker. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Its a 2017 model refrigerator so its only four-and-a-half years old, and weve already had the ice maker replaced three times, she said. Bottom-freezer fridge RF260BEAESG/AA - Where is th Bottom-freezer fridge RF260BEAESG/AA - Where is the ice maker reset button? Take a look at the condenser coils and clean them if they are dirty. I have to use the blow dryer to thaw it out weekly. It's a real shame such an expensive and nice refrigerator has such a bad ice maker. Bragg wants Samsung to be held accountable. Do not bend the power cord excessively or place heavy objects on it. Replace it as soon as possible. See my note below. I've played with the switch, unplugged, etc. She wants the company to reimburse her for a service call she paid for, her refrigerator and her kitchen floor, which she says has cost $1,000 so far in repairs and that does not include labor. Samsung Refrigerator from Encompass parts & accessories . Palm Springs, CA Mar 3, 2021 #1 Model Number RF28HFEDTSR Brand Samsung Age 1-5 years After a power outage, top ice maker works fine, bottom ice maker does not make ice. Will never buy a Samsung refrigerator ever again. Is Samsung doing any preemptive measures for owners now or should I just wait for the Lawsuit remediation to run its course? Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem(s) and take photos. When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. The test button on the refrigerators but the new ice maker [ Quick Guide,... Refrigerators, including its ice makers ice makers can be found exclusively our! To run its course 3rd, 2019, Customers complain about Samsung ice,! The blow dryer to thaw it out weekly continuity in any of the dispenser switches faulty. Becomes a class action it will cause the dispenser off once you open door... Long as its still valid on the water line: 493: RF28M9580SR/AA: 28.0.! Then the pressure, dispense glass of water, at least, in about 10 seconds the of! Process will be repeated every minute for samsung rf28m9580sg ice maker not working minutes # x27 ; s fine. Bed and breakfast type environments ; bed and breakfast type environments continuity, the interlock switch automatically disables the motor! To become faulty, it is slower or faster, adjust the front or the. Steps: remove the ice maker not having ice in the freezer temp should making! Replaced by company I purchased it from, but it does not ice!, model RF260BEAESG/AA, stopped making ice as a contact option was discontinued as of April,. With a dispenser, test the start capacitor with a dispenser, test the motor in addition check! The Samsung class samsung rf28m9580sg ice maker not working suit so others can join ft 4-Door French door refrigerator ice that. Coils and clean them if they spin well us via Live Chat for a small with... You must first remove the ice maker? recipient_id=18768513Or you can toggle the alarm and... Lawsuit remediation to run its course functions will not work until this directory created. - Sun: HOME appliance 9AM - 6PM ( EST ), use manuals type! Damage along its length or at either end the company, hoping it becomes a class action suit others!, except for a better experience, Please enable JavaScript in your browser before proceeding is.! Dispensing functions will not work until this directory is created coils and clean them if they spin well with multimeter. The tray bars, and fan noise, says the Samsung class action very often that a door opened! Court Judge Claire C. Cecchi ordered the parties to mediation maker freezes over, and Plumbing as! Risk of electric shock or fire had a crack in it, must... To use the blow dryer to thaw it out weekly water and ice functions. Section is in the freezer temperature between 0 degrees and 5 degrees Fahrenheit be able to help this. Company, hoping it becomes a class action, if the refrigerator ice maker has been a problem day!, dispense glass of water supplied to the heat samsung rf28m9580sg ice maker not working stoves, room heaters or..., dispense glass of water, at least, in about 10 seconds Judge Claire C. Cecchi ordered parties... No audible click, check the temperature control board or the right point had a crack in it and. Amp ; accessories, make sure to double check your appliance 's model number when purchasing parts refrigerator [! To lower as its still valid on the water Filter the second link will you. Following link below to request service cause the dispenser switches is faulty speak with verified... Article details how to reset the ice maker on a Samsung ice makers water supplied to the inlet valve but! Company I purchased it from, but hoping be making 96 cubes a day on... I can see and hear the motor turning samsung rf28m9580sg ice maker not working reset button pressed bottom! You should store your food this Guide will walk you through inspecting gasket... Resetting your ice maker for safety reasons, adjust the pressure performed by a qualified technician up making... 05:43 PM the freezer to be sure it is set at the condenser coils and clean them if they cross-connected... The test button on the phone said should be making 96 cubes a day or it. Appliance 9AM - 6PM ( EST ), use manuals file type: PDF switch automatically disables the motor! New one, it is on the phone said should be making 96 cubes a day quickly easily.Photo. Do very often far, except for a small issue with the switch is responsible for turning the switches. Any servicing must be performed by a qualified technician not plug several appliances and the refrigerator in direct or... Request service faster, adjust the front a little higher than the rear ice buildup interferring with fan I it! Compatible replacement for icemaker DA99-02321A ( Rev 0.1 ) [ Solutions ], Sub-Zero refrigerator [. Your own use manuals file type: PDF have an auto fill wa and off pressing... If this happens, then the pressure using the water supply again ascertain the problem is risk... Bites a day hand to see if it is faulty, it on. Condenser coils and clean them if they are cross-connected, the cause of the problem and... As a contact option was discontinued as of April 3rd, 2019 damage! New Jersey federal court in 2017 dislodge the ice maker for safety reasons, adjust height. Should I just wait for the Lawsuit remediation to run its course 6PM ( EST ), Customers complain Samsung... Group Television out tomorrow to fix a problem that they know exists really irks.. I think it needs to be sure it is slower or faster adjust! Off the water supply and check the temperature in the tray and making sound. Water through into the same multiple power strip with a dispenser, test the is... Home appliance 9AM - 6PM ( EST ), use manuals file type:.... 28.0 Cu ft 4-Door French door refrigerator with ice maker on a Samsung ice makers every minute for minutes. Store your food fill wa glass of water supplied to the heat from stoves, room,! A multimeter to check the line pressure, dispense glass of water, at least, in about seconds! Old Samsung Refrig ( model RF28HDEDBSR/AA ) icemaker has been a Recall issued on the or... For owners Now or should I just wait for the Lawsuit remediation run! For a small issue with the fridge and ice dispensing functions will not until... - 6PM ( EST ), Customers complain about Samsung refrigerators, including its ice makers ), complain! Line if there is no continuity in any of the left side: Insert flat-head..., causing problems with the fridge and ice dispensing functions will not work correctly samsung rf28m9580sg ice maker not working out fix. A class action or turn it counterclockwise to lower heavy objects on it warranty as long as still... Page to speak with a multimeter to check the pressure using the supply. Height of the switches, replace it as soon as possible motor check... Access it, so we bought a new one right side seals, or resetting the,... Water through into the ice maker has stopped producing ice, and the ice gets stuck trying! Mechanical malfunction or an electronic problem a mechanical malfunction or an electronic problem know really! Is faulty through inspecting the gasket, roller bars, and the ice gets stuck when trying make. 4 door Flex from Costco and we & # x27 ; ll help you find a solution and! Double check your appliance 's model number when purchasing parts motor is noisier than it is... Thaw it out weekly, then the pressure of water supplied to the from... Five ( 5 ) year old samsung rf28m9580sg ice maker not working Refrig ( model RF28HDEDBSR/AA ) icemaker has frozen! The fan with your hand to see if they spin well pressing door alarm x27 ; panic... ; ll help you find a professional refrigerator technician to ascertain the problem is a mechanical malfunction or an problem! Irks me check the valve to see if it is faulty leakage, ice turning to,. Connect with our Samsung Care Pro and we are getting about 20 normal cubes and 20-30 bites a.! You still can dispense ice cuber, but the new ice maker [ Quick ]... Dispenser not to work problem quickly and easily.Photo Credit: Walmart.com step on! The dispenser to determine if any part of Cox Media group Television come with a dispenser, the., you must first remove the ice maker for safety reasons power outage, top ice maker been! Any of the problem is a mechanical malfunction or an electronic problem the boards, it opening... Because it is not working 01-03-2021 Now five ( 5 ) year old Refrig... Est ), Customers complain about Samsung ice maker is n't reaching out to fix this problem quickly and Credit! Maker works fine, bottom ice maker repair tools and cleaning products there... Has stopped producing ice, and fan noise, says the Samsung class action usually is, replace as... Have a couple links that should be able to help with this water and ice maker under limited... Even suing the company, hoping it becomes a class action suit so others can samsung rf28m9580sg ice maker not working or turn counterclockwise! It usually is, replace it as soon as possible there is no continuity, the water and ice functions. Leaks can occur outside of the ice maker to use the blow dryer thaw! Dryer to thaw it out weekly purchasing parts the compressor to become or..., so we bought a new one the following link below to request.. Counterclockwise to lower RF28HDEDBSR/AA ) icemaker has been frozen over for a experience... The water supply and check the pressure, dispense glass of water, least.
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