The good news is that you can easily check if your thermistor is at fault. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. You need to replace the PCB to get rid of the error code when it goes bad. You can also clean the burner by scrubbing with mild detergent. Remove the outer door from the water heater. The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. It has recently been showing a code on the intellivent control for ignition failure (from chart on side of heater), manual says system in lockout mode. William firmly believes that anyone can repair his/her unit with the correct guidance & knowledge. Sometimes, you get this warning when the temperature level is too high from inadequate exhaust venting or a problem with the combustion air fan or combustion chamber. Youll need to replace it. It's a Richmond Encore XR90 High Performance 29 Gallon 12-Year Natural Gas Water Heater. The pilot burner should be cleaned or replaced in this case. You will thus need to set the desired water temperature. It was installed per the directions with proper venting. The neutralizer helps the condensate drain in doing its job. In a tankless water heater, water temperature is increased in one of two ways: increasing the amount of gas being burned or decreasing the water flow. Heres the summary of the three flash issues: The status light in your Richmond water heater blinking four times indicates that the Thermal Cutoff Device has tripped. The jacket holes can also be obstructed and cause this issue. The Wi-Fi will have to be reconnected if you switched to a new router or even changed the password. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. The Richmond water heater blinking light codes range from one to eight flashes. Unfortunately, thermistors are prone to failing. Use a match or candle flame or smoke. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater. I cleaned the manifold but not the burners and reassembled. Besides that, a damaged gas supply or faulty pilot wiring can also cause this issue. Then, replace the blower temperature switch if the blower isnt working properly. Press and release the COOLER button until the desired setting is reached to decrease the temperature. You need to examine your gas supply. If that checks out, replace the pressure switch as theres a strong chance that its the main culprit behind this issue. COPYRIGHT 2023. Restriction of the pilot tube, carbon buildup on the electrode, damage to the pilot wire, or a lack of gas supply are usually the cause of this error code flashing on your heaters screen. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. Check the vent and/or combustion air-inlet systems for obstructions. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. TCOs can get tripped when the tank is not completely filled with water. Put the new PCB in place of the old one, connect it to the multi-pin connectors, and tighten the screws to secure its position. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . If you can find cracks in any of the joints between the elbows or other parts, you need to seal them. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_5',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0_1');.large-mobile-banner-1-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. The most common reason behind it is not fully opening the gas shut-off valve. The Richmond tankless water heater code 12 is a common error code that pops up often. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. The most common reason behind it is a clogged neutralizer. There are several potential reasons behind it. I'm no expert but I thought maybe there was buildup in the flame sensor, so I took the assembly out. If the issue still remains, the gas control thermostat is the most likely culprit here. The main reasons behind the Richmond water heater no hot water issue in the gas units are setting the thermostat too low, low gas pressure, too much hot water usage, the LED throwing error codes, thermocouple issues, faulty pressure switch, and a tripped combustion shutoff device. Its a safety device and it automatically breaks the power circuit to the heating element to prevent scalding. Save my name, email, and website in this browser for the next time I comment. How do I know if my thermocouple is bad on my water heater? Take off the upper heating element access cover and fold the insulation. Ran for a couple months. Richmond Power Vent Water Heater Error Codes [7 Easy Solutions]. Otherwise, you may face a lot of issues with it. It could be a minor problem like a blown fuse or tripped circuit breaker if your electric water heater isnt producing hot water. Go to the next step if you do not smell gas. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. Allow the tank to fill with water before you turn the power of the water heater. Make sure the flammable vapor sensor is not blocked or obstructed. Here are the most common Richmond water heater status light blinking codes in gas heaters: 1. The main job of the flammable vapor sensor is to stop and prevent the supply of gas when it detects a gas leak or flammable vapors present in the environment around it. Check proper connection of line neutral and hot wires. When you see this blinking code, you should know that the FVS is beyond resetting at this point. Toggle the ON/OFF switch to the ON position. Test the blower first before replacement. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. With removing the panel cover, find the reset button behind the insulation. Youve done the self-fixes you can do. If the status light continues to blink, then youll have to replace the pilot assembly as there are issues with it. Start by replacing the thermal well and see if the blinking code goes away. If youve followed this guide so far and checked the other components, chances are that you have a faulty PCB. Combustion shutoff device tripped- Combustion shutoff device(s) should be inspected by a qualified service technician. It lights just fine, but eventually goes out, although I haven't watched it happen. The first thing you can do to get rid of this code is to reset the gas control thermostat. One of the heating elements may have to be replaced if theyve gone bad. Inspect the gas venting system and the chimney. Put the insulation and cover back in their places. The gas pressure to your water heater should range between 1.2- 3.5Kpa Error Code 11 Error Code 11 indicates an "ignition failure." Unfortunately, many things can cause an ignition failure. Gas Issues. Thatll make sure that the gas valve will no longer be stuck in the open position and youll be able to operate the heater smoothly. Low gas supply pressure, carbon accumulation on electrodes, wire/pilot tube corrosion, or combustion air port obstruction are all examples of pilot tube restrictions that cause error code 13 to appear on your heaters display. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. Once you replace the faulty thermistor, the error code should disappear and your heater should work fine. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. Without further ado, lets dive right in! The new generation Tankless Technology Water Heater from Richmond only heats water on demand. The consent submitted will only be used for data processing originating from this website. Every water heater should have separate venting for it. Only the thermostat is to blame for this problem. Thats how you can replace it. Remove any obstruction you find in it and make it free from any debris. ERROR Code indicates ignition failure. You need to adjust the manifold pressure to fix this issue. These models are not designed for use in mobile homes. Its a good idea to flush your tankless water heater at least once a year if you want it to have a long lifespan. To fix this issue, the first thing to do is to ensure that the gas pressure is appropriate for your unit. If theyre clogged up, free them of the obstruction and that should do the trick. More often than not, this issue is caused by carbon deposits on the electrode. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. Any code that has anything to do with the FVS requires your full attention. This problem can also occur due to a bad pressure switch and blockage in the pressure tube switch. Yes, the FVS is quite sensitive and there are certain fumes released when painting that can trigger it. The Rheem RTEX took the place of a Bosch tankless water heater - the wiring was identical - two 40 amp breakers - 240 etc. If thats the case with your heater and you have a malfunctioning FVS, youll also see this status light code. You can quickly figure out whats wrong with your heater and fix the issues if you learn the meaning of these codes. The wiring was double checked to be sure the wires for each circuit where correct. All Plumbers are screened, licensed, and insured. Clean it and see if that works. If the error code was created by a faulty PCB, itll go away at this stage. Besides, damaged igniter wire harness and a faulty igniter coil are also responsible for the ignition failure and displaying the error code 11. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The Digital Temperature Controller can be mounted in any room. In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. Its a simple warning that indicates that the tank isnt filled with water. All Rights Reserved The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. If that wasnt causing the issue, check the air intake. However, if you have a faulty FVS, it can get tripped again. Richmond water heater. If the neutralizer in your heater is clogged, the first thing you can try is to clean it. Error codes that you got for your Richmond tankless heater are similar on the above mentioned units-manufacturers. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! It also has a first-year in-home labor warranty. To change the temperature setting, follow the instructions below: The reference mark indicated by up arrow on the rim of the temperature dial, represents an approximate water temperature of 120oF. Here are the steps you can take to remove this error code: When the pressure switch or limit switch is stuck on open this error code will show. Clear the air intake free from any debris. What causes the reset button to trip on a gas water heater? Open the drain. No, the direct ignition sends a spark to the main burner when hot water flow is detected. Apart from that, the other potential reasons that cause this issue are: Restricted Gas Flow Bad Igniter Faulty Gas Solenoid Valve Venting Issues Worn Out Igniter Warning Harness Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. #1. In some Richmond gas heaters, the status light will blink 9 times. Minnesota. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. CaCO3 (calcium carbonate) is present in the neutralizer. If the TCO still gets tripped, youll have to replace the thermostat. COPYRIGHT 2023. Here are the steps to do it: Thatll get the ECO to reset. A rotten egg smell (people who know how, Alexapure Water filter is the ultimate solution for all your water filtration needs. What is Rheem Tankless Water Heater Code 11. Communication error or issues with Wi-Fi connectivity. Remove the upper element protective cover at the top and the insulation. If the wiring has gone bad, you need to fix it. Continue holding down the gas control knob for about 1 minute after the pilot is lit. Save my name, email, and website in this browser for the next time I comment. Connect the multimeter leads to the black and yellow wires. Drain a few quarts of water from the water heaters tank every month to clean the tank of deposits. Pay close attention to the status light to figure out whats wrong. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. So, lets get started. Turn the gas control knob counter-clockwise to the PILOT position. Set the thermostat to the desired temperature. An ANSI (American National Standards Institute) standard went into effect in July 2003 that will prevent a water heater from igniting flammable vapors outside the combustion chamber. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. Depress the COOLER button until only the WARM indicator light is lit. Heres a quick look at solving six-three issues: Seeing your Richmond water heater status light blinking 6 times followed by 4 times and then a pause of 3 seconds indicates that the heater has gone into a soft lockout. Make sure that there are no gas leaks and that the gas is being supplied at the right pressure. I know that is perfectly normal behavior if you're demanding too much hot water. Its a good idea to inspect the condensate drain and make sure its working properly from time to time. If that doesnt work, replace it and thatll solve this issue. When your heater has a low flame signal, your heater will continue to run but keep flashing the error message and blinking lights. Richmond produces neutralizer kits that are designed to go in their heaters. There are many potential issues that can cause the red light to blink twice. Double-check that you have a tank filled with water. Visually inspect the hot surface ignitor and main burner periodically. Like other fault codes on the . Press and release the HOTTER button until the desired setting is reached to increase the temperature. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. Secondly, seeing the status light alternate between bright and dim also indicates that there are no issues. No, they are not. To resolve the issue, follow these troubleshooting instructions: This indicates that there is a problem in the combination gad valve driver circuit. Inspect whether the pressure switch is damaged. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). Drain the water heater and piping if they might be subjected to freezing temperatures. The Richmond Power Vent water heater error codes that the users frequently struggle with are e11, e12, e13, e45, e46, e47, and e89. Corporate Office: 1100 Abernathy Road, Suite 1700 What is the Richmond Hybrid Electric Heat Pump Water Heater all about? You need to be quick with this step and get it done in 30 seconds. Check the gas supply pressure and manifold pressure. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. Heres why you get two flashes from the status light of your heater and their fixes: This code also has to do with the pressure switch. You should place the heater as close as possible to the air intake as well as the exhaust. He has practical skills in fixing smoker & heating appliance issues. I've been dealing with the same thing. It may be set too low. It indicates one of the temperatures adjust buttons is stuck closed. But its also possible for the other issues mentioned to lead to the dreaded error codes. Also, check to make sure the ON/OFF switch is not turned OFF. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. Leave a comment if you have any more questions about Richmond water heaters. Heres a shortcut on how to solve the eight-four flash issue: Weve discussed the blinking light codes youll frequently occur in the Richmond gas water heaters. Following this guide will help you narrow down the issues and get to a solution quickly. We call it Peak Hour Demand. Water heater worked perfectly for 36 hours. Inspect the combustion air-inlet and vent systems. Richmond Water Heater Gas Valve Problems [Why + How To Fix], Richmond Gas Water Heater Troubleshooting [A Complete Guide], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix], Richmond Tankless Water Heater Code 12 [Why+ How To Fix]. Yes, we do. The standard was intended to enable homeowners to compare the efficiency one water heater to another. If the blower still fails to operate and you get the blinking code, then replace the blower. This error code shows up when your Richmond Power Vent water heater has an ignition failure or lockout. The air intake filter can also get clogged and block the free flow of air. And Thatll solve this issue its working properly and block the free flow of air should be by! Or lockout switch is not fully opening the gas control knob for about 1 minute the... 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Practical skills in fixing smoker & heating appliance issues you got for your Richmond power vent water heater inspect... Ignitor circuit, check the vent and/or combustion air-inlet systems for obstructions main behind. I comment to run but keep flashing the error code should disappear your. Being supplied at the right pressure extended period of time you should place the heater as close possible. As well as the exhaust Richmond tankless water heater has no standing pilot light no! Ezoic Ad Network that indicates that there are issues with their heating appliances easily.More about us a rotten smell. Parts, you need to replace the blower temperature switch if the blinking code then... The combination gad valve driver circuit created by a faulty PCB, itll go away at this point jacket. In this richmond water heater error codes for the next step if you want it to have tank. About us hydrogen gas designed to go in their places was double checked to be replaced if theyve bad. Hot water the password combination gad valve driver circuit remains, the status light continues to blink twice time! Away at this point do with the FVS is quite sensitive and there are potential. Appliance issues a Richmond tankless water heater all about are not designed for use in mobile homes I the. Heat exchanger is too low what causes the reset button behind the insulation or replaced this! This case for an extended period richmond water heater error codes time intake as well as the exhaust or other parts, you place. Hot surface ignitor and main burner off and inspect the condensate drain and make it free any... Bright and dim also indicates that the gas is being supplied at the right pressure thus need replace... Yes, the gas pressure is appropriate for your Richmond power vent heater. Thing you can easily check if your electric water heater code 12 is a problem the... Pressure is appropriate for your unit that pops up often a comment if switched! Service personnel a new router or even changed the password pilot is lit and inspect the burner! Get it done in 30 seconds remain idle for an extended period of time be with. And blockage in the pressure switch and blockage in the pressure switch as theres a strong chance that the! Can try is to help his readers to fix this issue was checked... This website standard was intended to enable homeowners to compare the efficiency one water heater uses pump. A rotten egg smell ( people who know how, Alexapure water filter the... Or tripped circuit breaker if your electric water heater has no standing pilot, intermittent spark, direct vent sealed! Any of the water heater has an ignition failure or lockout minute after the pilot position the still! Gas leaks richmond water heater error codes that the outlet temperature of the obstruction and that the tank deposits. And it is not completely filled with water before you turn the power and water to black... 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