I am totally disappointed after playing more for the black stainless steel. A class-action lawsuit was filed against Samsung Electronics America, Inc. for the same reason ( source ). It should be fixed and made right. I purchased a complete set of kitchen appliances two to three years ago. I would like the contact information for the class action lawsuit against Samsung for the SS black finish peeling off. - You can also file a complaint with the Federal Trade Commission , Consumer Product Safety Commission, and depending . I would like to be included in thr lawsuit. The Explorer hood class action lawsuit claimed that the corrosion was caused by contamination in the aluminum panel, and alledged that Ford knew about the problem for nearly twenty years, yet never took action to correct it. They just replaced the ice maker a few days ago, which is under a current class action. Electronics giant Samsung is facing a class-action lawsuit from customers who say some of the company's refrigerators don't keep their food cold enough. Not peeled but it has had several service calls and stops working every once in a while. Following! Yes!!! But I cant find the submission. I have a Samsung electric stove and the black stainless coating is peeling around the oven door and the lower drawer. The finish is poor and defective. Spent an hour with customer support and eventually told not covered. We are having the same issue with our range. Its difficult to speak to a customer service person and they keep putting me on hold. I have a black stainless steel stove that started peeling in the first year. Thank you. settlement administrator or your attorney for any updates regarding If they have known about the issue, then they should not sell this type surface. One reviewer said that even gently using a paper towel would completely peel away the coating. No I'm asking if there are any class action lawsuits for Samsung at this time. For what they cost its ridiculous. I have a Samsung Gas oven that also started to peel near the handle. The complaint shows a chart comparing various Samsung kitchen appliances in the two different finishes, which shows that the black stainless-steel items are priced from $50 to $100 higher. How can I get this replaced, or taken care of? I bought Samsung black stainless steel oven and microwave. The finish on my stove is peeling as well. I only use soft cloth. Samsung is telling us to buy the paint and it is a cosmetic issue not covered. I would like to be added to this lawsuit as well. Please add me to the class action suit as well. In 2017 I spent over 6k for 4 Samsung black stainless appliances. Same issues with the black stainless steel appliances dishwasher and refrigerator. The microwave/convection oven purchased at the same time also had to be replaced, I bought stove microwave dishwasher and refrigerator washer and dryer on all appliances the black stainless steel is peeling it devalued not only the units but devalued my house devalued my overall upgrade on appliances which I spent around $9000 on all of the Samsung black stainless steel disinvestment was to improve the kitchen and it did the opposite now everything is feeling Im going to have to replace it again. We purchased a range/oven combo and peeling within a year. The wrap on the front of the gas range is flaking off in the area where the knobs are. I have microwave peeling and the dishwasher. All of them are peeling, how do you get added to this lawsuit? I cant even clean the stove without more peeling. Also I spilled pop in the fridge and removing the glass shelves were a nightmare! Problems with Samsung refrigerator freezing up. Wish I still had my LG stainless steel appliances! We barely used the middle knob, and it also cracked inside. We purchased in 2019 and have same scratch and compromised situations on my Samsung black stainless appliance package. We have the same problem and the finish on the knobs are warped and melting. They refused to help me in anyway. When I contacted Samsung I was told it was a cosmetic issue! The cover on their black stainless steel appliances flakes off, and even refrigerator magnets are causing scratching on these appliances. They were delivered in June 2021. We purchased the full kitchen package. How can we join this lawsuit? I paid extra for the black stainless, and now I am being forced to live with junk because I cannot afford to replace everything. Add us to suit for our loss on other appliances since stove was paid out. I also have refrig and first month the whole refrig had to be replaced. Please add! We would like to be a part of this class action lawsuit as Samsung will not rectify the situation and the appliance is now an eyesore. The GM peeling paint class action lawsuit was filed in the U.S. District Court for the Middle District of Florida (Orlando Division): Riley, et al., vs. General Motors LLC. Im retired and live on a fixed income so this is a big purchase for me. Purchased a new frig for the wife18 months ago and now I find this out about its finish, like others I too paid extra $$$$ for the black stainless steel, Uggggggg. Samsung class action alleges laptops excessively overheat LocationBot 4.0 | GitHub (Coming Soon) | Statistics | Report Issues. I purchased a Black Stainless Steel freestanding range. Stove is already peeling. I will get in touch with an attorney and go after both PC Richards and Samsung if they do not replace the doors. After only a few years, Lee says that the finish on his oven started to peel, flake, and degrade. These appliances and they look like Crap. Now 3 years later doing same exact thing, but now turning itself on at high usage with nobody home!! The vent would come on as well. It was expensive but it looked like a professional oven. So I do it all by hand and use it for the sanitation setting. Me too!!!! The dryer does not get the clothes completely dry. And I, too, am a victim of the defective black stainless finish on all 4 appliances and Samsungs dismissive customer service. The microwave and range both have the plastic paint peeling off. In less than a year, the refrigerator is peeling. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. It was put on our credit card with them. The attorneys heading the case are Darryl Myhre, Jo Anna Frager and Jeff Weske. The Samsung Black Stainless Steel Class Action Lawsuit is Adam Lee v. Samsung Electronics America Inc., Case No. So basically there is no repair available. Electric range is peeling . We purchased several Samsung appliances last year, the dishwasher door has begun to peel on the bottom. First time within warranty and second time outside of warranty. That is definitely not a premium finish! Several of them were out of commission at once and past their warranty. How has your appliance lasted? So disappointed and disgusted with these products! The class action alleges the ovens have a serious safety defect that causes them to misread temperatures, resulting in ovens that are not hot or far too hot. It looks awful! How frustrating and so scared of the chemical it is made from, because it ends up everywhere. We are having the same issues with our Samsung appliances. We purchased a black stainless oven in 2017 & have the same issue with the coating coming off. Nearly every appliance has had a malfunction. Also the electric stove top handles are so touchy that if anything or anyone leans up against it slightly the burner comes on and has nearly started two fires. My Samsung stove is less then The kitchen still looks great, but the Samsung black stainless appliances are cosmetically horrible. Extremely disappointed. I have the microwave, stove and refrigerator that are all defected and chipping. Ugh(. I have a samsung stove, microwave and refrigerator that are all peeling. I want to join too! Morever, I can literally rub the area away with my fingernail. Samsung wont stand behind them at all. They dont care about customers at all. How do I join this lawsuit! The finish cannot withstand heat and the oven range and microwave look terrible. Please add me! And Samsung is in complete default when selling these products that they falsely advertise. administrator or law firm. PRO: Black stainless steel is resistant to fingerprints and smudges. How do I join this class action suit. Please let me k ow what can be done . Purchased my double door titanium range in 2017 with a high end kitchen remodel! I purchased 4 Samsung black stainless steel appliances in 2020 and the oven range door is peeling. Also having this issue with the coating flaking and chipping off. Never buying any Samsung again. I am extremely upset that my oven door has begun to peel. This is not We bought black stainless steel appliances which soon started to peel. Noticed it after about a year. (Ive left the plastic on the fridge for years now to prevent it from flaking further) . Purchased Samsung Family Hub refrigerator in black stainless. My stove is peeling I have too so bad in the same exact place how do I be included in the lawsuit. You would have to remove the entire finish and repaint the appliances in a special factory paint finish and Im not sure that would fix this defect. Samsung offered to have a tech come out to repaint it for a service charge we would have to pay. The refrigerator is the black stainless steel which is chipping. We have four Samsung black stainless appliances and all of them are peeling. I cant believe how poor quality they are, Samsung should be ashamed of selling low quality products and ripping customers off, its unacceptable and they need to take responsibility. It started peeling around the handle on the oven pretty soon and I was also told it was not covered as it is cosmetic damage. So much for a premium product. My black stainless gas range and refrigerator are both peeling. My range is only 3 years old and peeling every where. If I would have known this is something that happens, I would have paid less for the all black model and saved $200 on the $2899 I paid for this model. I have the samsung stove peeling. Not to mention they do not with stand the slightest bump without dinging and are impossible to keep the outside looking clean. I have not been satisfied with the purchase since. Yes, my refrigerator and stove are having issues with the black stainless finish and it happened at only 6 months old. My samsung dishwasher and stove are both peeling. Samsung says its our issue and not theirs. Please include me in the class action lawsuit. However very cheap workmanship/ manufacturing/products when it comes to the actual function of these appliances. I want to get in on this too. Add me please I purchased the microwave was disappointed after a week . My stove is also only 2 years old. The lawsuit looks to represent all persons and entities in the United States who bought one or more Samsung-branded appliances featuring a black stainless steel finish. The 3rd time they replaced the ice maker. In these cases, if bulky items such as bedding were being washed, the top of the washer could separate from the body of the machine. Mine oven is peeling by the handle, please add me to this law suit. My black stainless steel refrigerator, microwave, and stove are all peeling. Required fields are marked *. I was told that I scraped the finish and did not follow cleaning instructions or else there wouldnt be a problem with the finishend of discussion. The stove just started peeling paint on both sides where the handle attaches. We also bought Microwave, four doors refrigerator, stove, dish washer, washer/ dryer all black stainless and paid extra for premium upgrade just to realize that less than a year everything peels off. We purchased a suite of Samsung appliances. We purchased a microwave, dishwasher, range and refrigerator all from the same manufacturer and also put extended warranties on all except the microwave. This started within the 1st year. A proposed class action alleges the black stainless steel finish for certain Samsung appliances is nothing more than a thin plastic coating prone to peel, chip, flake and prematurely degrade after ordinary use. Included in the complaint are a number of other photos purporting to show the alleged black stainless steel defect: According to the lawsuit, Samsung, rather than aid consumers whose appliances have begun displaying the apparent defect, instead disavows any warranty coverage or responsibility for the problem while maintaining that, because it considers the defect to be a purely cosmetic issue, it is obligated to provide no relief to consumers. The case slams Samsung for its alleged failure to implement a recall or repair program to adequately announce the existence of the black stainless steel defect and provide consumers with an effective solution to correct the issue. (We noticed it 2 years after purchase, but thought there was nothing we could do to fix) therefore thought it to be our fault. Id like to be included. Worst appliances ever . I have the same issue and would like to be updated about this lawsuit. Please add me. I can not cook or bake with oven. Cant replace because hard to get on island. The interior floor pan started corroding. On March 2021, the bottom of the freezer started peeling and is continuing the peel. Within a year it started pealing. I had to replace the water wall motor. such links, we may receive a commission, but it will not result in any additional charges to you. Fridge, dishwasher, microwave and stove. They repaired but the stove has peeled again not covered and refrigerator and dishwasher. Had to replace the ice maker 600.00. My LG refrigerator is peeling in a number of places but predominantly on the lower freezer door. It looks awful! My Samsung Fridge has been peeling as well, super frustrating! Finish started peeling on all within the first 6 months also. We purchased refrigerator, oven/stove, dishwasher, microwave in 2020 when we purchased our new home. My range start peeling in less than a year. I tried to call the retailer and also to no avail. Samsung is if use of crap they should stick with TVs that they know and leave it at that. I would like more information on how to join the proposed class action suit. Noticed the flaking by the control panel. I will watch for flaking of the black stainless steel. It looks awful. Described as: "A rich metallic black in a soft, brushed, matte. More so environmental waste as a burden . I have my receipt and everything. Today the peeling started on the dishwasher purchased 2 years ago. your claim status, claim form or questions about when payments are The suit argues Samsung appliances with a black stainless steel finish, as a result of the apparent defect, do not satisfy several of the key purposes for which they were bought, including cooking food or cleaning dishes without damaging their exterior, maintaining their signature aesthetics and cooking food without the risk that plastic flakes or pieces will be dislodged and possibly contaminate food or be ingested. Thankfully the place I purchased it replaced it with another one because no one would come to repair it. Search online or on classaction.org for details. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. Samsung told me they have never heard of this problem and wanted over 500.00 to replace my oven door. I purchased 4 Samsung black stainless appliances 2 1/2 years ago & 2 are peeling. With water and an ecloth the finish comes off in less than a second with no brisk movement or rubbing just by gliding over the area off comes the black around the oven window and handle. 1650 Arch Street, Ste 2210 Philadelphia, PA 19103 Per the terms of the Settlement Agreement, all claims submitted online or via email must have been received on or before February 5, 2021. I bought the entire set, stove, fridge, dishwasher, and microwave in 2019. 3 out of 4 of our appliances started peeling within a year. My Samsung Black Stainless steel appliances have been scratched almost immediately. Lee says that Samsung has known about the defect for years, citing a number of complaints nationwide, but has largely ignored customer complaints and done nothing to address the issue. Not even 8 months old and Samsung stove stainless black panel peeling off. The oven has severe cold spots and gears unevenly and the top grates peeled and rusted!! I am a disabled veteran and I cant afford to just replace my broken microwave and my oven. Its been about three years and my stove and dishwasher are starting to peel. I called Lowes and was told its cosmetic. Very infuriating to spend all this money on kitchen remodeling and see it deteriorating after only a few years. I purchased the Samsung Black Stainless Steel Kitchen Suite which was delivered and installed at the end of May 2017. We have also had issues with sensor on dishwasher. Id like to be included in lawsuit. as "fingerprint resistant" "black stainless steel" (the "Class Appliances"). Will never buy Samsung appliances again. I have a 3-year old Samsung Black Stainless stove and its hideous! Luckily I purchased the extended warranties but they dont really do much when no one will work repair or work on them in my area. I was cleaning my stove this morning and I noticed the black was peeling from the stove. I made the mistake of buying a "suite" of appliances five years ago, all black stainless, but the only one peeling is the refrigerator. These are not cheap ESSENTIAL appliances/components to every day living when it comes to the dollars spent by consumer. How do I join this suit? Just touching it, it peels. Completely disgusted with the three PEELING black stainless Samsung appliances we purchased. We bought the glass top stove, French door refrigerator and dishwasher. I wasnt able to set the appointment until it was too late (1 year) then they said it was cosmetic and out of their controlALSO ice maker hasnt worked in 2 yearsNever again. We also bought a Samsung black stainless steel refrigerator, gas range, microwave, and dishwasher. Every appliance is peeling, and damaged. 4:21-cv-01321, in the U.S. District Court for the Southern District of Texas. My fridge is noisy and vibrates, its peeling, has scratches and the ice maker dispenser will randomly freeze up. Shame on Samsung. I purchased a stove, microwave and refrigerator after hurricane Harvey and my appliances started to peel within a year or two. Their phone number is 512-415-8215. Please add me to the lawsuit. Im disgusted, sick over the money we spent on these appliances for our new home. Was also told it was a cosmetic defect and not covered by the warranty. The 35-page lawsuit in Texas federal court alleges defendant Samsung Electronics America has falsely advertised its premium-priced, purportedly durable black stainless steel finish for kitchen appliances while concealing from consumers the "defect" that causes the finish to break down over the course of only a few years of normal use. I contacted Samsung and was told to pound sand. I barely use the back burners,not to mention the appliance package is only 2 years old. I never would have spent this money on it had I known . Samsung reps were little to no help and dont care. The stove is peeling around every knob. After almost no use during covid the black is flaking off Purchased at home depot. We purchased all black stainless appliances in August 2019. They are expected to last many, many years. It stopped working again. My Samsung Range has started to peel after 2 years. Please include me in this lawsuit. Thank you. I refused to pay and he wouldnt leave the house. Renovated my kitchen and purchased Microwave hood combo, refrigerator, glass cooktop range and dishwasher nothing but functional issues with fridge and dishwasher for first two years fortunately warranty covered repairs, however each appliance is severely peeling. These appliances were very expensive and to only be a few years old with very minimal usage it is very upsetting that the peeling finish makes them look so tacky. https://topclassactions.com/wp-admin/admin-ajax.php, Samsung is also facing a class action lawsuit for the. It wont do anything. If you make a purchase using Its hard to believe that a company like samsung would actually have a plastic film coating to call is black stainless steel. My stove started peeling bad everywhere, contacted customer support and pretty much got a sorry about your luck. Peeling, scratches from fake black plastic and computer board on refrigerator does not work! My Samsung oven front panel is completely peeling off around the knobs, etc. Ive barely had my stove for two years, and the paint is peeling, I bought a higher end electric range not the cheapest model by any means. You can cover minor scratches with a gray or black sharpie marker. The attorneys are Aaron Radbil and Alex Kruzyk. Would like to be included in this law suit! I purchased the Samsung gas range, refrigerator and dishwasher. My stove I bought 2 years ago is also peeling around the oven handle. It started peeling within the first year . Nothing I can do to to stop it. 3 appliances- 3 years old- now all peeling! Bought a 4 piece set from LOWES approximately 3 yrs ago dishwasher, microwave, stove & refrigerator. Had same experience with oven door, but within first year. Im so upset. I bought the kitchen & laundry appliances. Purchased the Samsung 30 inch cook top and within months the finished started to degrade, Wi-Fi stopped working and the knobs started to crack and split making turning on difficult. The only way I know of to fix it is to replace the entire front door . Ive had problems with all 3 appliances and will never buy another Samsung product. Count me in on the lawsuit if you take it further, Your email address will not be published. Started from the first year and they replaced oven door and one side of refrigerator door and they started peeling again less then 3 months later. Theyre all peeling. Flaking on my range/oven exterior has been just a drop in the bucket. The dishwasher had. How do I join the lawsuit? The nonsensical answer by Samsung that its just cosmetic is ridiculous. I tried buying black stainless touch up paint but none match. All my blackstainless are peeling and all they say is its cosmetic. We purchased the Samsung gas range 6/2019 in the black stainless steel and the finish is peeling off the door around the handle and on the front of the range around the control panel. When cleaning in October 2021 with only water the coating wiped off on the sponge. I actually have a refrigerator, dishwasher, microwave, and an oven in black stainless from Samsung. I did purchase and extended warranty from authorized dealer. Who wouldve ever purchased a brand new stove for well over $1100 to have the paint peel off of it.. someone should be held accountable. The refrigerator door is already ruined as the finish has flecked off in 10-15 places. Our black stainless steel refrigerator we bought about 4 years ago does this. The representatives are correct in the fact, that the one-year limited manufacturer's warranty does not cover cosmetic damage, cracks, peeling, or scratches. Samsung said that its cosmetic issues which not under warranty. I have a few new appliances where the coating is pealing. I would love to be a part of the class action suit. How can I get in on this. The peeling is everywhere! Of our appliances started to peel looking clean from the stove stove has peeled again not covered by warranty... And second time outside of warranty all within the first 6 months old and peeling a... Computer board on refrigerator does not get the clothes completely dry told to pound sand spots and unevenly... Get in touch with an attorney and go after both PC Richards and Samsung if they do not the! Also having this issue samsung black stainless peeling class action lawsuit the black stainless steel refrigerator, gas range is only years! 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Refrigerator does not get the clothes completely dry use it for the sanitation setting peeling the. Great, but it looked like a professional oven, am a disabled veteran and i noticed the stainless! Are warped and melting freezer door to join the proposed class action.... I purchased it replaced it with another one because no one would come to repair.! Purchased 2 years suit as well after hurricane Harvey and my oven door the... Fridge has been peeling as well for 4 Samsung black stainless steel appliances flakes off and! Customer support and pretty much got a sorry about your luck over money... Service person and they keep putting me on hold upset that my oven was peeling from stove. Was a cosmetic defect and not covered by the warranty on other appliances since stove was paid out cosmetic and. This is a big purchase for me District of Texas spilled pop in fridge! 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