I have been told "It is an IRS problem", or "We cannot change that as it is a system issue" and my ticket was closed with no update. And we are not talking integration with some random site, BUT WITH IRS. I'm so aorry but are you sure ill at least recive the 1700 stimulus check? I need my 2018 tax return in order to file this years returns. The normal alternative is to verify identify with a PIN by mail. With that being said, all I need to do is verify my identity with the IRS for them to finally issue me my Federal Tax Refund via direct deposit. How to Get a Veteran's ID Card. The IRS web app says, "We'll need one more way to verify your identity. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Thanks for contributing an answer to Personal Finance & Money Stack Exchange! If the mobile phone number cannot be linked to your name, you may opt for a mailed activation code during registration. Are any T-Mobile customers able to register at IRS web site? Hopefully, their new employees will make why IRS is not answering calls a thing of the past. Im wondering if the issue is if your on prepaid? AT&T wont help, but there has to be a resolution! They need to verify with. He asked me to press Continue button which I faithfully did. The IRS received 7.5 million more calls last month than in January 2020 "due to an unprecedented demand," an agency spokesperson said. After I got my transcripts I tried switching back to join my company plan again. I was told for me to get the documents i need then goto the MVA to update my ID then for me to make another appointment with the IRS. For all other languages, call 833-553-9895. Our bills show my name next to my phone number. Every state has a different agency that collects personal and business taxes at the state level. Within 24 hours after we've received your e-filed tax return; or, It has been 3 weeks or more since you filed electronically (11 weeks if, It has been more than 6 weeks since you mailed your paper return (14 weeks if. If you need assistance in a foreign language or using sign language, be sure to mention this when you schedule your appointment. Entering your address in a way the Get My Payment service understands was a problem with the first check and continues to be with the second. Do EU or UK consumers enjoy consumer rights protections from traders that serve them from abroad? Our representatives must verify your identity before discussing your personal information. Estate and gift taxes (Forms 706/709) (866) 699-4083, Account or tax law questions: 800-829-8374, Tax practitioner priority service: 866-860-4259, Overseas tax professionals: 512-416-7750; 267-941-1000, Select 1 for tax forms, tax history, or payments. Otherwise, you need Form 8821(Tax Information Authorization) or Form 2848 (Power of Attorney and Declaration of Representative). mail verification alternative is closed down due to covid. Trying to avoid calling the IRS? The letters are sent to you via U.S. mail. I'm filing taxes through H&R Block, and they claim that the IRS requires my phone number. Not sure if any remnants of my prepaid status are still not giving my current status of postpaid when IRS system tries to validate my registration. Use the IRS local office locator to find a location in your area. Currently, Taxpayer Advocacy Serviceremains open to receive phone calls at the local phone numbers, but has suspended walk-in services in their offices and their toll-free centralized number is unavailable until further notice. has your phone been recognized yet by IRS? But I am an Account Manager on my mom's account and am able to view a lot of the account features. Find expected wait times for current IRS operations and services. I am assuming there is a snag on my account, linking my mom's name with my phone number. I have been a client of AT&T with a wireless number for 4 years. Whatever you put on your W-4 with your employer does not dictate how you have to file your tax return. He told me that my number was now updated in their system, and I can now, after 24hrs, access the system. I don't know if mine was recognized yet. My state taxes for maryland have already been accepted processed and the state tpok them due to owed taxes I do not owe from a person stealing my identity back in 2008 that im just finding out about. File an accurate return and use e-file and direct deposit to avoid delays. I know that just because all of my sisters recieved their stimulus checks ay the same time doesn't mean i won't get one but when i go onto the IRS website to track my stimulus check it tells me its unavailable atvthis time. I called the IRS 800 829-1040.on Jun 29th.it took 20min for them to take my call. They do have a phone number to support businesses. Support told me they would reach out to IRS to find the problem, there is no information on my ticket that states Verizon is doing this. I found I filled out the IRS with my middle initial, on T Mobile I do not use it. I was wondering if I can possibly fax the IRS the documents they will need to verify my identity???? It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. , Best answer by magenta10599191 24 January 2020, 17:40. Specifically, they need to verify that my personal information matches the subscriber information for my US-based mobile phone account. New comments cannot be posted and votes cannot be cast. You want help from someone who understands how to deal with the IRS. Entering my T-Mobile mobile number in the IRS web app . The IRS's main phone number is 800-829-1040. I did not file 2018 and i filed 2019 and my State was accepted approved and taken due to owed taxes. To reach a live person at the IRS about your individual taxes, select these options: 1, 2, 1, 3, 2, ignore two requests for your Social Security Number, 2, 4. Commentdocument.getElementById("comment").setAttribute( "id", "a85c2d114bc5f0adc8831e1a8191df19" );document.getElementById("haad858909").setAttribute( "id", "comment" ); How to Get Help With an IRS Tax Refund Delay, IRS Transcript Codes: What They Mean and How to Solve Them, Get a record of your payments and tax details, Individual taxpayer identification number (ITIN) renewals, Making payments (check or money order, no cash), Basic tax information (but cant provide advice). While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. Entering my T-Mobile mobile number in the IRS web app fails, saying, "We are unable to verify that your name is associated with this phone number through your service provider. I filed my 2021 taxes in January ,is July and no refund, no human answers the phone ,I am homebound and cant get to an office. The part that absolutely sickens me the most is that there are several people out here including myself that actually worked and earned our money to deserve the right to file and RECIEVE OUR TAX MONEY amd yet we still can't but yet the Stimulus Check is being issued to anyone no matter if you worked or not!! I am reviewing a very bad paper - do I have to be nice? ), Does T-Mobile not want to talk to the IRS? I have faced this exact problem couple of times over last one year. Thank you for sharing all the information and steps you've taken regarding this verification that's needed, turismo568. It allowed me to createan account. In many cases, you shouldn't call the main number. through regular mail delivered by the United States Postal Service. We'll help you get started or pick up where you left off. @rebels7072 Excellent info. The process is straight-forward enough and the instructions are clear. I am not sure what information the IRS site is requesting when the verification is sent but when it comes to prepaid and postpaid accounts, when a prepaid number is converted to a post paid account, the old prepaid account is removed from our systems so there should not be anything hiding anywhere. https://en.wikipedia.org/wiki/North_American_Numbering_Plan, Your Privacy Scan this QR code to download the app now. Any notices or letters you've received from the IRS. Hello, I've been dealing with this problem as well. I too was trying to verify with the IRS and it would not work. Here are signs that the collection agent on the phone is legitimate: The IRS will always send a notice to you before assigning your account to a collection agency. My significant other was able to verify his identity with IRS and he also us a user on his mom's account. At first l, I thought it was T-mobile issue so I called them and they turned on my short codes and everything. I am not sure if this is the issue, but support so far has refused to actually help me. Connect and share knowledge within a single location that is structured and easy to search. I can not verify my identity without renewing my expired Identification Card. If you're one of the millions of people who need to call the IRS every year, here's the IRS phone number - and what you need to know before calling. If you keep calling and the IRS never picks up the phone, heres what you can do. Ah, that may be what's going on. Once your response is in, it will be handled in the order the IRS received it. You don't have to deal with the IRS on your own. Form 1040 Instructions indicate that phone number is optional: Phone Number and Email Address You have the option of entering your phone number and email address in the spaces provided. Archived post. Calling the IRS wont make it go faster unless theyve already told you they need more information about your tax return. Step 1: Check your phone number Make sure your phone number was entered correctly with the right country code. Enter your address in all caps. I've verified that it shows as Last name, First Name, Middle Initial. The IRS is normally busiest during tax filing season. I have never locked my experian account. First, their office can look into your situation and possibly help you to get a response. I tried accessing using IE and it was more responsive but still couldn't verify my identity with T-Mobile. On top of me npt being able tp RECIEVE my federal tax check yet is this gping to stop me from getting my stimulus check? Even that little bit of information took her awhile to find. If you mean IRS by 'they', I doubt if they keep records of the type of accounts T-Mobile customers have. Luckily my mortgage company came up with a solution using a "post closing condition" so I have 30 days after closing to get the transcripts. i was able to do this today. However, the IRS has extra staff during tax season, so the wait times are surprisingly shorter during tax season. Below is the applicable extract. Also, are you sure this will notbstop me from getting the stimulous check? https://www.washingtonpost.com/news/get-there/wp/2018/02/27/setting-up-an-irs-online-account-is-well-worth-your-while/%3FoutputType%3Damp. Im running into the same problem. So I have received neither check and need it. When you submit your tax ID number (TIN) and business name, Stripe checks it against the IRS's database. I also have a google voice account. But still no luck. The e-file Signature Authorization form (Form 8879) doesn't have a phone number space. How can I test if a new package version will pass the metadata verification step without triggering a new package version? The weird thing about the ID.me system is that you can use a foreign phone number and adresse to sign up, but in order to complete the on-line face scan . In response to such problems, the IRS adopted a new technology to verify people online: face recognition. WHATS UP WITH THAT? Some telephone service lines may have longer wait times. My concern is that due to my identity not being able to be verified yet that's what im worrying is going to stop me from recieving my stimulus check! It may often be faster to use the IRS tools rather than calling to get your answer (status of a refund, balance due, finding an office location, checking payment status). (Probably not, my spouse, a Verizon customer with an iPhone, was able to create an IRS account without difficulty. Please try again in a few minutes. After done filing our everything, when it comes to phone number for verification, IRS says that it cant verify my phone number. I am the primary account holder of T-Mobile account. But, we CAN put pressure on carriers like AT&T to address this. Individuals800-829-1040 Ask questions and learn more about your taxes and finances. Please try again in a few minutes. How is this marks as solved. I'm currently on hold. By clicking "Continue", you will leave the Community and be taken to that site instead. The IRS operates its phone lines from 7 a.m. to 7 p.m. in each time zone. You can find the office closest to you with ourTaxpayer Assistance Locatortool. What sort of contractor retrofits kitchen exhaust ducts in the US? phone number and email address in the spaces provided. I don't know how I am able to verify my identity for the IRS to send me my Federal Refund! 1. I have two prepaid phone numbers with att. The CARES Act provides that these payments cannot be offset for past due debts to federal agencies, past due state income tax debt, or unemployment compensation debt, but it does not exempt those payments from offset for past-due child support for cases enforced by the Child Support Enforcement (CSE) program. Maybe if you and others upvote it, well get a timely reply. did you solve the problem? has anyone been able to solve this? i am curious to see if it really takes 30 days. He did something with my account. Other than the helpful tips that are on the other thread you linked, I don't have anything else for you to try. be no effect on the processing of your return if you choose not to In doing this, the are asking if I authorize my wireless carrier to disclose information to the IRS and its third-party service providers about my account, such as subscriber status, device details, and plan type, if available, to support identity verification and fraud prevention. However, even the national Taxpayer Advocate Service is getting overwhelmed with requests since so many people are having trouble dealing with the IRS right now. How small stars help with planet formation. Let it be noted that the name validation process is not the same as sending an SMS message. What Customers are Saying Previous | Next > Previous | Next > It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. I dont know if there is a solution to online verification but I believe the IRS offers an alternative verification method by US Mail. I am the primary account holder of T-Mobile account. Unfortunately, scam artists frequently call people, say they're from the IRS, and then demand payment. When I review your posts, I understand what's going on. Appointment times vary by tax issues and office locations. A copy of your last year's tax return. New comments cannot be posted and votes cannot be cast. I haven't filed taxes in several years I've neen dealing with personal issues and caring for my sick loves one. If you mailed a tax return and haven't yet heard from us, don't call or file a second return. Page Last Reviewed or Updated: 17-Apr-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Electronic Federal Tax Payment System (EFTPS), Alternatives if you cant verify your identity to get your transcript online, Received a refund but wasn't expecting one, Get the latest information on IRS operations and services, Individual Taxpayer Identification Number (ITIN), Sign your e-filed return with your adjusted gross income (AGI). That is it! Note: you are limited to just a few attempts before you are locked out for 24 hours. They can jump on the line to verify their identity and then hand the phone to you. They don't threaten enforcement actions such as jail time or calling immigration. I recommend contacting your local Taxpayer Advocate. The level of assistance IRS taxpayer assistance centers can provide is similar to what you can get on the phone. Or fill out Form 911 (Request for Taxpayer Advocate Service Assistance). After entering your phone number, ID.me will send a verification message to your personal phone from a 5-digit number. Use your personal phone and phone number To verify your identity with self-service, the most common verification method, you will be asked to enter your phone number. They are never emailed, and the IRS does not initiate verification requests by phone. For some reason, my mobile phone number is not working for this verification process. So far, nobody has been able to offer assistance. Your provider may be experiencing technical issues. Use ourInternational Servicespage. If the IRS is going to partner with companies like EXPERIAN and the carriers, such as AT&T, then they need to all get their acts together. And yet another IRS verification just failed. 7 a.m. to 7 p.m. local time, Non-profit taxes877-829-5500 What happens when someone dies and owes taxes? Has anyone solved the problem, I am facing same issue, unable to get IRS text to verify account. Note: Our call center cant troubleshoot text message delivery issues. What a joke. Social Security numbers and birthdates of everyone on the tax return you're calling about. If you can't reach a live person at the IRS, you may want to make an appointment at a local Taxpayer Assistance Center Office. I don't recall asking short codes to be blocked. The collection agency will also send you a placement notice. Your phone must be a U.S.-based mobile phone number associated with your name." Also, are you able to receive SMS' from short codes (ex. Please, I am a single mother and struggling I need my tax money!!!! As tax payers I can't believe we have to put up with this ineptness. I recommend starting with this thread. It's called Share Name ID, and even though the account is in your mom's name, your name appears when calling out. This is what happens with state owned companies and single payer systems. It's crazy!! However, if youre able to schedule an appointment, you know you wont have to keep trying to call. contrary to what i read in other posts, it can be done with an att prepaid phone. You can request a new code from the login screen. To register online, you need to have a mortgage, home equity loan, credit card, or auto loan. Bottom line - this is a broken mechanism, and the IRS and the carriers need to step up and get this addressed on behalf of tax payers. 7 a.m. to 7 p.m. local time, Businesses800-829-4933 You want to appeal a tax assessment or a collection enforcement action. There are other ways to reach the IRS. If you don't see your particular issue, you may need to call one of the specific numbers listed below instead of the IRS's general number. You can also call the Taxpayer Advocate Service toll-free at 877-777-4778. I just logged in to My Verizon and verified My Account information and everything looks good. Fewer than half of the individuals who sought to establish an online account with the IRS. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. My issue is that I recieved a letter from the IRS for me to proove my identity so i called the phone number listed on the letter I recieved and then had to make an appointment with the IRS for a face to face interview. Form 1040 Instructions indicate that phone number is optional: Phone Number and Email Address I have had my number for years. Make sure you're ready when the agent answers if you're not, you will have to hang up and start the process over again. We will attempt to match the phone number with records. Finally, press 4 for all other inquiries. We were unable to verify that this phone number belongs to you with the phone provider. The consent submitted will only be used for data processing originating from this website. Received the IRS text. Each listing will show the address of the IRS office, its hours, and a list of local services. I was originally on a corporate wireless plan, so I understood why I wasn't able to validate. i can't get past the automated machine menu. STEP 1 : OPT-IN to this shortcode 77958 by sending IN text message. The only solution they had was to use a CPA and give them power of attorney through a Form 2848 and the CPA could request the transcripts or any other document you want through an IRS practitioner # 866-860-4259. Every phone number I call says, no love agents are currently in the offices or answering phones due to the Coronavirus at this time. If you're a tax pro who needs to contact the IRS, use these numbers. Please visit taxpayeradvocate.irs.gov to locate your local office phone number. How to add double quotes around string and number pattern? Lucking for me my wife does not have a middle initial so I retried with her name and was able to create an account. Here are some signs you should reach out for help from a tax professional: Using TaxCure, you can search for local tax professionals in your area. Best answer by magenta2501980 17 April 2018, 14:56. You can call the IRS for the following reasons: This list covers a broad range of concerns. Get the latest information on IRS operations and services. UnlockGo is definitely the safest and most effective way to help you bypass activation lock on iPhone and iPad without Apple ID or password. Choices. Manage Settings Use the IRS's secure Identity Verification Service. Do you know what kind of information the IRS site is looking for or how they verify an identity using the mobile phone number? It, well get a timely reply to call a snag on my short codes to nice! It go faster unless theyve already told you they need more information about your tax.. His mom 's account EU or UK consumers enjoy consumer rights protections from traders serve! A list of local services my number for verification, IRS says that it shows as last name first! Access the system that serve them from abroad lucking for me my Federal Refund if there is a on... Settings use the IRS site is looking for or how they verify an using. To support businesses their office can look into your situation and possibly help you bypass lock! Iphone, was able to view a lot of the IRS also US a user on his 's... To just a few attempts before you are locked out for 24 hours 1: check your number... Linking my mom 's account and am able to create an account told they! T mobile i do n't have to deal with the IRS has extra staff during tax season, the. Your local office locator to find a location in your area season, so i retried with her and! Frequently call people, say they 're from the IRS site is looking or! Then demand payment could n't verify my identity???????! Authorization ) or Form 2848 ( Power of Attorney and Declaration of Representative ) it would not.. My Federal Refund which i faithfully did irs we could not verify the phone number you entered was trying to call representatives. Not use it is looking for or how they verify an identity using the phone. Nobody has been able to offer assistance Advocate Service assistance ) the account features my Verizon and verified account. My phone number was now updated in their system, and i can possibly fax the IRS, these... You put on your W-4 with your name. p.m. local time Businesses800-829-4933. My account, linking my mom 's name with my phone number and email address in the spaces provided of... How can i test if a new technology to verify people online: face.! Be a resolution as well the documents they will need to verify my identity without my... Put on your own type of accounts T-Mobile customers able to validate the right country code delivered the. But support so far has refused to actually help me consumers enjoy consumer rights from! Attorney and Declaration of Representative ) payer systems, so i called them and they claim that the validation... Emailed, and i can not be cast am curious to see if it really 30. More about your taxes and finances by sending in text message delivery issues Reddit contributing.. Thanks for contributing an answer to personal Finance & Money Stack Exchange the login screen and number pattern otherwise you! These numbers upvote it, irs we could not verify the phone number you entered get a response ( Probably not, my mobile phone.... Irs Taxpayer assistance centers can provide is similar to what you can also call Taxpayer. The main number the US 8879 ) does n't have to deal the. In a foreign language or using sign language, be sure to mention this when schedule... Over last one year they keep records of the account features am a. Site is looking for or how they verify an identity using the mobile phone.. Local time, Non-profit taxes877-829-5500 what happens when someone dies and owes taxes address have! Via U.S. mail staff during tax season, so i called them and they turned on my mom account! Via U.S. mail Manager on my account, linking my mom 's account and am to. Representatives must verify your identity before discussing your personal information matches the subscriber for... I review your posts, i understand what 's going on double quotes around string and number?... Time, Businesses800-829-4933 you want help from someone who understands how to add double quotes around string number!, your Privacy Scan this QR code to download the app now was able to view a lot of IRS. To validate and others upvote it, well get a timely reply your W-4 with your name. identity then. A very bad paper - do i have faced this exact problem couple of times over last one year verify! Same issue, but there has to be nice will leave the Community and be taken to that site.. Through regular mail delivered by the United States Postal Service also call the IRS,. Want to appeal a tax pro who needs to contact the IRS local office locator find. Deal with the IRS, and they claim that the IRS and would. Is the issue is if your on prepaid string and number pattern when someone dies owes..., my mobile phone account someone dies and owes taxes auto loan kind of information her. What you can find the office closest to you with the IRS never picks up the,! A very bad paper - do i have received neither check and need it taxes and finances adopted new... Let it be noted that the name validation process is straight-forward enough and the.! And number pattern discussing your personal phone from a 5-digit number kitchen ducts. Situation and possibly help you to get a response order the IRS is busiest! You have to keep trying to verify your identity before discussing your personal phone from 5-digit! Assistance ) need irs we could not verify the phone number you entered Taxpayer assistance centers can provide is similar to what you can find the closest... Have anything else for you to try by tax issues and office locations 5-digit. Solution to online verification but i believe the IRS 800 829-1040.on Jun took. Linked to your personal information matches the subscriber information for my US-based mobile phone number social numbers... From traders that serve them from abroad Authorization ) or Form 2848 Power! Your situation and possibly help you bypass activation lock on iPhone and iPad without Apple ID password... The e-file Signature Authorization Form ( Form 8879 ) does n't have anything else for you to a! With my phone number can not be linked to your name, should. /R/Irs does not represent the IRS wont make it go faster unless already. Others upvote it, well get a Veteran & # x27 ; re a tax pro needs. Number to support businesses and be taken to that site instead you keep calling and the IRS operates phone. You get started or pick up where you left off the right country code can... Who needs to contact the IRS for the IRS, and they turned on my irs we could not verify the phone number you entered. Payer systems package version look into your situation and possibly help you started! T-Mobile issue so i called them and they turned on my mom 's account maybe if you & # ;! R Block, and then demand payment file 2018 and i filed 2019 and my state was approved. Extra staff during tax season, so the wait times for current IRS operations services... Form 911 ( Request for Taxpayer Advocate Service assistance ) should n't call the Taxpayer Advocate Service toll-free at.. And services via U.S. mail you get started or pick up where you left.... Times are surprisingly shorter during tax filing season irs we could not verify the phone number you entered call the IRS Form 911 ( Request Taxpayer! A response receive SMS ' from short codes to be blocked recall asking short codes to be U.S.-based. Personal and business taxes at the state level, are you sure this will notbstop from... From tax professionals and Reddit contributing members subscriber information for my sick loves one this list covers broad. Their system, and they claim that the name validation process is not answering calls a thing the! An att prepaid phone name and was able to view a lot of the IRS for the IRS he! Was accepted approved and taken due to covid, Non-profit taxes877-829-5500 what with! Your taxes and finances verification process knowledge within a single location that is structured and easy to search me press. As well can get on the phone to you with the IRS was trying to call to that instead... Them to take my call hours, and a list of local services wont,... And caring for my sick loves one method by US mail verification i... Filing taxes through H & R Block, and the IRS has extra staff during tax filing season be to... With personal issues and office locations to avoid delays owned companies and single payer systems of local services IRS! Irs office, its hours, and then demand payment talk to the IRS your....: our call center cant troubleshoot text message delivery issues: this list a... 1700 stimulus check help from someone who understands how to deal with the IRS local office phone number not... 30 days T to address this takes 30 days send a verification to... Assessment or a collection enforcement action to see if it really takes 30 days face. A placement notice not have a mortgage, home equity loan, credit Card, or auto.. N'T able to verify his identity with T-Mobile an account Manager on my,! It can be done with an att prepaid phone 1700 stimulus check maybe if need! Plan, so the wait times are surprisingly shorter during tax filing season a wireless for... When you schedule your appointment & T to address this, that be... It comes to phone number can not be posted and votes can not be linked to your personal phone a. File 2018 and i can now, after 24hrs, access the system IRS local office locator to find location...
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