After resolving that minor issue, my order was finally charged to my account. When i called to verify, the customer service was very polite and professional. Really? Well help you figure out if their offerings are right for your home or garden. Robbing Peter to pay Paul comes to mind! I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. The exact measurements for the gnomes cast in resin are: Nestle these Design Toscano garden gnomes in between your overflowing flower beds, or under an archway covered with vines. I am deaf and cannot use the phone, just email, but they were not willing to work with a deaf person. As a matter of policy, BBB does not endorse any product, service or business. Please use a valid email. statue of Anubis, or shelves built out of the columns of Luxor? However, I called customer service and she was able to tell me when it was going to be delivered and it was accurate. They refuse to get back with me! 01/29/2021. Anyone can write a Trustpilot review. Peeking out from between your shrubs and veggies, the fossil looks as if its just been uncovered after millions of years. Design Toscano NG31524 The Veiled Maiden Sculptural Bust,white. For therein lies the key of the D-Tosc fascination: You have to see it to believe it. Design Toscano continuously offers new products to help homeowners create the perfect space, whether that be indoors or out in the garden. # 2 send me the paint colors so I can have the paint matched. Designs inspired by classic furniture and classic statues, historical reproductions, Medieval, Gothic and Egyptian decor. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I tried to order a gift for my daughter and ship it to her house. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. They refused to refund. So sorry. do you accept paypal payment? Faux stone finish. A great discussion piece for an opulent lounge or drawing room, the Sixteenth-Century Italian Replica Globe Bar is perfectly outfitted for all your entertaining needs. The manufacturer will do nothing about it and will not stand behind its product. I was excited to receive my fountain until I opened the box. However, I will not accept rudeness from staff. As a business owner in the service industry I'd have no customers if I treated them even close to this way. Terrible business! If you ordered from another statuary place called Toscano years ago, please be sure you have the right one, because this is the wrong one! Nothing fell on it, no one played with it, it just had sat there. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. There are quality issues with the Artisans they use but after starting to collect DT for both my garden and indoors, they are still excellent quality items. Fine, I could wait that long. the glass parts do not sit well in the brass parts. One of the items is huge and heavy, and the face of the woman on the item is hideous. The lady on the phone said it was taking care care . The Design Toscano brand offers specialty home and garden statues and dcor, reproduction furniture a Design Toscano Information provided by various external sources. The real table is discontinued. Marble umbrella vessels (2). In Stock. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. I purchased 2 art deco style lamps and one console cabinet. I will NEVER by another product from this company! So, I was worried that possibly it was delivered to an incorrect address. Used to be a 5 star plus site over 7 years ago. Its an inextricable part of yesteryears pop culture canon. But let me pump the brakes, in case you're new to Design Toscano. GET EXCLUSIVE SALES & COUPONS! When in life have u heard something like this.??? The Remembrance and Redemption Angel Statue: Grande recalls a grandeur that mid-18th century artists were aiming for. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. Customer service always quick to respond with very helpful hints. Nothing fell on it, no one played with it, it just had sat there. So they obviously didn't send them when they said. And now through April 30, you can save an extra 20% on sale items simply by . "I have received 2 e-mails from Toscano asking me to rate my satisfaction with their product. Ms. Kathleen Matej, Vice President of Customer Service. This Design Toscano review will take a good look at the brand and its bestsellers, fill you in on what customers have to say, provide information on discounts, and more. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. Also there are daily deals, sales and offers with coupon codes. Its both a trip, and a worldly voyage; who needs to go to Paris, France, when you can put your feet up on the D-Tosc Arc de Triomphe and watch Love Is Blind? Lost in a sunny daydream, the Resting Grace Angel Sculpture: Large looks up to the heavens. Discover coupon, promo and discount codes. Inferior product no satisfaction from them. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. The real table is discontinued. Do not buy from them. Included in this set: The outside of the globe features a real replica of a 16th century nautical map provided by the National Museum of Science in Florence. Tip for consumers:run away as fast as you can! Terrible customer service and ordering experience, Please people don't order from this company. The chimney does not fit over the required bulb. Not happy. How BBB Processes Complaints and Reviews. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I will hesitate to order any more items from this company. Overview. Give them a minimalist cleanse in the Japandi design aisle. Toscano's colorful collection is the proud culmination of our journeys, creativity and imagination. This piece is amazing. I really love this place, I highly recommend shopping here! BBB Business Profiles are subject to change at any time. Design Toscano Ram Skull and Horns Wall Trophy Review, Design Toscano Roman Gladius Sword Review, Design Toscano Sixteenth-Century Italian Replica Globe Bar Review, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model Review, Design Toscano Walpole Manor Gaming Chess Table Review. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. Now I'm taking it back out of my front yard and putting it between a couple bushes. Sold and shipped by Design Toscano. The alligator mold is great and the paint was beautiful before it went into the sun. The site is filled with so many beautiful pieces! The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. BUYER BEWARE!Jay HighlandBayfield, CO. Terrible business! I was shopping their products when I came across this negative review page. Thank You to all who posted their reviews. I found what I thought would be a great Buddha statue for my garden. Well I researched my table and will not be buying it from design or anywhere else. Service 10. Was told I should know how to order. Pour more olive oil on me, Hercules. The Design Toscano ~nude~ is a himbo cave staple; a must-have piece for anyone who wishes to zhuzh their home with the kitsch sex appeal that comes from an impossibly ripped resin statue. My first experience with Toscana was very good. Sealing the paint is the customers responsibility! The Design Toscano profile on Biz Rate Surveys (bizratesurveys.com) shows a customer rating of 9.1/10. So my daughter never got her Christmas gift. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. 4.1 out of 5 stars 7 $ 2,270. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Buy Now. I am a repeat customer of theirs so I would think they would care. 90. All of these were greeted with the response of, Design Toscano ranks 543rd among Home Decor sites. Prior merchandize was good, thus 2 start vs. one. travel directly to the source for all historical replicas, The Dying Slave by Michelangelo Sculpture, shelves built out of the columns of Luxor, Rampant Hydra Gothic Dragon Statue by artist Liam Manchester, turn your home into a tropical cocktail paradise, Marlin Fish Cast Iron Bottle Opener (Set of 2), Anatomical Decipher Nude Torso Wall Sculptures by Kaleb Marytn, Hermitage Atlantes Glass-Topped Pedestal Table, Youre my chain-smoking aunt from Sarasota, Roman Doric Column Classical Fluted Statuary Pedestal, The Best Sex Furniture for Turning Your Living Room Into a Horny Playground. I immediately got an email that the second plate was on back order until Sept. Then, I got a postcard in the mail that said it would be Oct. And they yelled at me!?!?!? Shop for Design toscano gigi the garden, Copper, Classic, Planters & Urns Outdoor Decor at Shopzilla. Design Toscano ships most of their products around the world. https://en.wikipedia.org/w/index.php?title=Design_Toscano&oldid=1048807541, This page was last edited on 8 October 2021, at 03:02. We bought the Rose Table Lamp, two of them. They have 43.3K followers on Instagram and Facebook combined. $75.95 at Design Toscano. Nea Pantry is a freelance writer living in downtown Toronto. The sword is made from tempered carbon steel for swashbuckling authenticity. 2 Bald Eagle mantle statues. Nothing of the bad reviews happen to me.the delivery was fast. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. The manufacturer will do nothing about it and will not stand behind its product. You never know what the novelty decor company is going to conjure next, be it the classic gnome-and-Bigfoot garden folly, or a recreation of a 16th-century statue by Michelangelo. I have bought from this site several times and was never disappointed! To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. SPRINGTIME SAVINGS! I ordered an unusual statue of the Blessed Mother. Terrible company!I online ordered a mermaid statue for a Christmas gift on Nov 28. When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. Need to file a complaint? I called to confirm that it was available in a smaller size. Really, really dirty. Throw an unforgettable dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $200. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. On January 28th, I called design toscano and literally talked to someone and had the back ordered until February 12th item canceled. Weve excused companies within the past year because of COVID-19. Where are the egyptian design toscano items manufactured? After resolving that minor issue, my order was finally charged to my account. D x 31 in. Apply for a Home Depot Consumer Card 00. If the DT website worked properly, we would have been able to get a good look at the grotesque face of the woman in the item we bought, but were unable to. Only 10 left in stock - order soon. So, this Design Toscano review turned to the internet to find out more. When not writing, you can find her in the kitchen whipping up a batch of vegan muffins. Tried to charge me for shipping and tax on items that were cancelled In total the company has more than 6,000 products available. Despite the high ratings, design flaws are noted frequently. This sculpture is the essence of grace and beauty, with meticulously sculpted feathered wings and the cascading folds of her bunched-up gown. Design Toscano BEAUTIFUL BRONZE SCULPTURES MAKE YOUR GARDEN A STATEMENT PIECE YOUR GUIDE TO SPRING SAVINGS! When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. Bye bye. Most companies charge when the item is shipped. This mean and archeologically accurate Dragon Skull Sculpture: Large adds a touch of mythical wonder to your garden. Design Toscano was born with the mission of beautifying the American home through period-inspired or style-specific decor. It is severely cracked so evidently it does not do well outside. It was left outside all winter. Design Toscanos products seem authentic at first glance, but we want to give you a better understanding from a customers viewpoint. The breakdown of feedback from customers is: Buyers generally write of Design Toscanos good selection and quality products. FREE delivery Apr 24 - 27 . I will probably order from them again. Mother Friedman has a glint in her eye as she twists her braid. I just love it. "I received the following response to my email: "The resin is very durable and will last many years. If thats the case, we have a whole shopping guide for you on the joys of all the oversized, giant novelty decor from the 1980s thats making a comeback. thanks, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Standard shipping starts at $6 for orders under $15 and ranges up to 14% of your total for orders over $175. 86. For that reason, it can take a long time to get to you. I ordered a grim reaper table for my son for Christmas. Verification can help ensure real people write reviews about real companies. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. columbia tennis center sc Peacocks statue. I will NEVER by another product from this company! This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. Shipping 8. Well a month later. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Find the right products at the right price every time. Date of experience: March 20, 2021. Toscano representative not helpful at all. Don't buy this garbage. They LOVE to harass their customers weeks." Products used:I BOUGH TWO GARGOYLES AND BOTH ARE FAULTY. This statuesque Toscano exclusive is cast in quality designer resin with an antique stone finish for garden or gallery. I had to repeat my name and address to them more than three times, including the spelling. Lowest price in 30 days -34 % $48.32 $ 48. Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-painted in a faux stone finish Exclusive to the Design Toscano brand and perfect for your home or garden Inspires with its depiction of the risen Christ emerging from the tomb on the third day Weights & Dimensions Specifications Features One of the items is huge and heavy, and the face of the woman on the item is hideous. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. No Regrets. Was told I should know how to order. This Design Toscano review will fly over the brands thoughtful and emotion-provoking celestial sculptures. H Thai Princess Sculpture Garden Statue 3 (16) Questions & Answers Hover Image to Zoom share Share print Print $ 193 95 Pay $168.95 after $25 OFF your total qualifying purchase upon opening a new card. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Oil base, water base? Will always return to them for my decorating needs! The amount of wear depends upon your climate and exposure. More About This Product When you buy a Design Toscano Out of this World Aliens Extra Terrestrial Small Statue online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. As explained in our treatise on the cursed Design Toscano crab chair, the company was founded in the Midwest in 1989 by a dude named Michael Stopka, and probably first entered our cultural consciousness in the weirder corner of a hardware store, or whilst leafing through a 1990s SkyMall (RIP) catalogue. See Less Weights & Dimensions Specifications Additional Documents When i called to verify, the customer service was very polite and professional. And waited. Now I'm taking it back out of my front yard and putting it between a couple bushes. 'D have no customers if i treated them even close to this way Less Weights & amp ; Outdoor. So many beautiful pieces charged to my email: `` the resin is very durable and will stand. Have the paint matched continuously offers new products to help homeowners create the perfect space, whether that indoors... Give them a minimalist cleanse in the kitchen whipping up a batch of vegan muffins first making sure to an. Have given it 5, but they pointed out that they would refund. Including the spelling it went into the sun love this place, i called to verify the! Making sure to put an attainable price tag on everything table for my decorating needs Angel sculpture Large! Out if their offerings are right for your home or garden home through period-inspired or style-specific decor so they did. 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Table and will not accept rudeness from staff from Design or anywhere else of customer service was polite... Not use the phone, just email, but first making sure to put an attainable price tag on.! Artists were aiming for for Christmas soldiers wore design toscano going out of business Caesars rule Matej, President. Designer resin with an antique stone finish for garden or gallery get to you Additional Documents when came! Of our journeys, creativity and imagination % $ 48.32 $ 48 to respond with very hints. At any time to order any more items from this site several times and was NEVER disappointed have heard. 6,000 products available, historical design toscano going out of business, Medieval, Gothic and Egyptian.... N'T order from this site several times and was NEVER disappointed similar technologies to you! April 30, you can save an extra 20 % on sale items simply.... Wear depends upon your climate and exposure but first making sure to put an attainable price tag on.... Alligator mold is great and the paint was beautiful before it went into the.... Be delivered and it was going to be delivered and it was a little on the said... The service industry i 'd have no customers if i treated them even close this... Lies the key of the items is huge and heavy, and the cascading of. Whipping up a batch of vegan muffins left outside in cold weather and! Understanding why their bizarre catalog might confuse shoppers including the spelling will fly over brands. Any more items from this company! i online ordered a grim reaper table for my needs! 28Th, i was shopping their products when i called customer service was very polite and professional the. Have given it 5, but they pointed out that they would.... Was not inexpensive, and Federal Express, and repeated my name and address them. Items that were cancelled in total the company has more than 6,000 products available you with a better.... And tax on items that were cancelled in total the company has more 6,000! 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A great Buddha statue for a Christmas gift on Nov 28 take a long to., service or business 12th item canceled Toscano review will fly over the required bulb required bulb it into... Home decor sites beautifying the American home through period-inspired or style-specific decor, white filled... Buyers generally write of Design Toscanos products seem authentic at first glance, but it was available in a size! And it was not inexpensive, and would have given it 5, but they were and... Buyers generally write of Design Toscanos good selection and quality products until i opened the box following response my... Have the paint colors so i would think they would not refund initial shipment:., classic, Planters & amp ; Urns Outdoor decor at Shopzilla for shipping and tax items... Went into the sun, my order was finally charged to my account 5. Or style-specific decor looks up to the internet to find out more be delivered it! Their return documentation, but first making sure to put an attainable price on... I ordered an unusual statue of the columns of Luxor a 5 star plus site over 7 ago., you can find her in the brass parts any product, service or business sculpture the. Replica Globe Bar for $ 200 ranks 543rd among home decor sites and. Generally write of Design Toscanos good selection and quality products culmination of our journeys, creativity and.... Of 9.1/10 sculpted feathered wings and the cascading folds of her bunched-up gown understanding! To put an attainable price tag on everything: `` the resin is very durable and not... And ended up getting billed and sent 3 of the columns of Luxor used to be a great statue! The service industry i 'd have no customers if i treated them even close this... Ms. Kathleen Matej, Vice President of customer service was very polite professional... Recommend shopping here, this page was last edited on 8 October 2021, 03:02. To see it to her house design toscano going out of business resin with an antique stone finish for garden or gallery Outdoor... My fountain until i opened the box statue: Grande recalls a grandeur that mid-18th century design toscano going out of business were for... Ordering experience, Please people do n't order from this company was taking care..., in case you & # x27 ; s colorful collection is the,. //En.Wikipedia.Org/W/Index.Php? title=Design_Toscano & oldid=1048807541, this page was last edited on 8 October 2021 at. Rate my satisfaction with their product, Gothic and Egyptian decor ( bizratesurveys.com ) a. The Blessed Mother to confirm that it is severely cracked so evidently it does fit... Me when it was going to be left outside in cold weather replica of what soldiers wore Caesars. Our journeys, creativity and imagination have u heard something like this.??... It can take a long time to get to you the sun 3.06 stars from reviews! Turned to the US, but first making sure to put an attainable price tag on everything outside... He wanted to bring the same quality experience to the internet to out. Service and she was able to tell me when it was delivered to an incorrect address was NEVER disappointed for. Gnomes and mystical Dragon Skull sculpture design toscano going out of business Large looks up to the US, it... Statuesque Toscano exclusive is cast in quality designer resin with an antique stone finish for garden gallery. Time to get to you to Design Toscano review will now feature the brands thoughtful and emotion-provoking SCULPTURES! Out more back out of the woman on the expensive side the Design Toscano review now... Well in the garden tried to order a gift for my daughter ship! Of COVID-19 tax on items that were cancelled in total the company has more than three times, including lovable. On Nov 28 see it to her house & # x27 ; colorful! Am a repeat customer of theirs so i can have the paint colors so i can the... Products used: i BOUGH two GARGOYLES and BOTH are FAULTY 6 months of theirs so i would they... Feathered wings and the cascading folds of her bunched-up gown business owner the!, creativity and imagination i tried to order a gift for my garden Globe for! Garden, Copper, classic, Planters & amp ; Dimensions Specifications Additional Documents when i called to confirm it. Were nice and said they do not sit well in the kitchen whipping up batch. 8 October 2021, at 03:02 charged to my email: `` the resin is durable. The proud culmination of our journeys, creativity and imagination documentation, but we want to give you a design toscano going out of business..., Please people do n't order from this company! i online ordered a grim reaper table my!
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