I have written over a dozen emails. Here are some more stories of people who had problems with furniture protection plans. The staff was resetting displays while I was shopping and they still found the time to help .This was a great store experience!!! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. But knowing this is not even as important as understanding the mistakes to avoid when picking furniture for your space, as we previously discussed in this article. Register My Plan. Learn how to file a claim and more. See how it all works here. So damn expensive. Thats why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. Now, note that these prices do not cover the additional delivery fee of $59.99 as claimed by eComQuery. We value your privacy. Spen money on it not worth it. Card was charged with no issue, delivery was set for today, and then surprise it was canceled this afternoon. And I cant get a refund because the $99 is a flat rate for a large delivery from the store. delivered with holes in it and no wooden feet attached..$$ REFUNDED BUT NO ONE SEEMS TO CARE!! I was allowed to order and pay for items they did not have, then told me I could get my money back in 5 - 10 days. If you use one of these and buy something, Slumber Search may make a small amount of money. The cold hard truth is that only 5-10% of customers who purchase the plans ever end up using them. When I mover my livingroom around I noticed a board sticking through the back of the loveseat. When it comes to deciding whether or not to buy a protection plan, that makes a real difference. Intentional damage, loss, and theft are not covered. We charge THE FULL AMOUNT," not what I agreed to pay. The replacement was off of the used floor model and did not fit. Perhaps the employees were having bad days during these encounters. I smiled and shook my head, No, furniture protection plans arent worth it in my professional opinion. Whats more, the sales reps usually make a 20% commission on protection plans. I would also like to add that on Saturday morning before we had help, we received yet another cancelation message. And you want to return it. According to them, you must know the space available for the furniture you intend to buy. Standard Delivery is FREE on orders over $59. HOLLY & MARTIN MONTROSE MIRRORED COCKTAIL TABLE $249.99. When most folks think Big Lots, they think furniture and most folks like what they can find at a discount, but there are some disagreements about perceived quality and durability. The entertainment center doors are already chipped also. Ask around with friends and family. Please tell me this is not true. It is beautiful and very sturdy. Don't waste your time with this store. Slumber Search is supported by readers. Plans available for phones, electronics, appliances, furniture, and more. TV Stands are made from particle board veneers and engineered wood that give them a worthy price tag. Luckily, you have several Big Lots financing options at your disposal, including the stores Lease-to-Own Program and a Big Lots credit card. These chairs are very hard to put together the holes aren't big enough for the bars. Their customer service does nothing. So, let's browse this billion-dollar department. Do a quick search on Google and read reviews about the company. She charged me twice for only one. How to Refinance a Personal Loan. The average best APR offered to borrowers with excellent credit (760 or higher) was just 8.83%; borrowers with credit scores in the 640-679 range saw an average best APR of 22.74%. Working my way back downeveryone had a different solution. Not very comfortable. I have read Email after Email people trying to get items, they paid for online. Lastly, when shopping for ready-to-assemble furniture, IKEA may be a great choice. We bought the table and 6 chairs. Big Lots ordering to pick up. NOW I HAVE TO WAIT 2 WEEKS TO GET MY MONEY BACK. Whether it's a modern sofa or a rustic dining table, I love bringing ideas to life through wood and metal. Linda F., Allstate Laptop Protection Plan customer, George H., Allstate Appliance Protection Plan customer. I then called customer support and someone named Austin was trying to help me solve the issue by bringing me a new couch and picking up the old one as soon as possible. The return policies are outlined below: No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased. Plus, even if youre going to have someone do it for you, you can hire a local furniture repair shop to do it for you. He said " I just work here ". If BL is putting this information out therewouldn't you think that staff (all the way up to corporate because I started there first!) If you dont get enough cash to buy the product outright within 90 days, you can still purchase the item for less than the cost of your remaining lease payments. Was looking forward to the new store here in Live Oak, FL, and enjoyed an alternative to DG. If you buy the products online, first, you can see your order email to Big Lots to see your order number, and then you can click Return Item to start the process. You can place your pickup order at 5 pm on the same day. No people skills, no customer relation skills no nothing. However, customers who have taken to Influenster to write about their shopping experiences with Big Lots praised the store for its timely updated inventories, which offer even the furniture they can't find elsewhere. I used to love Big Lots and went all the time but recently products have gone WAY down in quality yet up in price over the years. Personal loans come with fixed interest rates and are repaid over a set period of time, usually 12 to 60 months or longer. Qualifying items for Progressive Leasing include: To own the item youre leasing, you must make 12 months of payments or move forward with the early purchase option (more on that below). Different lenders assess different eligibility requirements, but youll typically need good or excellent credit to use a personal line of credit for Big Lots financing. Since these lines of credit are secured, they tend to have lower interest rates. Every time it was scheduled for delivery/pick-up, I would wait the whole delivery window waiting for someone to call me, only to have my delivery canceled. Also, they offer Zeopedic, which is a mattress in a box brand that is sold exclusively at Big Lots. It goes against our guidelines to offer incentives for reviews. At Big Lots, you can refresh your bedroom furniture with a mattress and accompanying headboard or bedroom set to match. Before agreeing to a loan, use a loan calculator to crunch the numbers and make sure its right for you. But the sofa is trash. Yesterday (April 6th) I was charged $5.27. I have seen things I wanted to order, but then the distance is too far to go. The pros: Wide array of ultra-affordable recliners. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I explained to her that, "It's not acceptable and I want my money back today." Each lender has its own personal loan qualification requirements, but your credit will be taken into account, especially if you apply for an unsecured personal loan. When we finally made our way to a corner in the showroom, she asked me if furniture protection plans are really worth it. Now, the good thing about Big Lots's return policy is they allow you to return items of which packages you've broken or discarded. I give him 10 stars Thank you ArtGladys. What Big Lots customers mention again and again is the fun of walking the aisles while not knowing what they will find. I just purchased a bed mattress and desk from Wayfair. Tried several times, Screws are already coming off and chipping. They are losing a lot of customers, sales and money. Big Lots is way more than a home decor and furniture store. Store #: Register #: Transaction #: Purchase Date: Where Do I Find This Information? Bought the Tuscany collection for our rental unit. Chose to buy to dog walk extendable leashes . You can start by hitting the apply button on Big Lots website. Otherwise, the providers are just collecting cold hard cash. Every single one of their managers are rude, ignorant, completely disrespectful and have no idea what they're doing. You stop hearing it after a bit. While many are happy with these options at first, there are some disagreements about assembly and durability in some instances. When shopping for furniture, the things you want to avoid are buying on impulse, forgetting to consider who will use the furniture, neglecting the space available in the room to be furnished, and other common furniture-buying mistakes reviewed by HV Design Group. 31 mi to your search. Browse a variety of traditional and modern bedroom styles from a standard metal bedframe to a wooden bedroom set complete . 0% interest on purchases of $250 or more if you pay off your account in full within six months. The cons: Some disagreement about perceived quality and assembly. View My Claims. I received the couch on Tuesday. On the other hand, an advantage of buying from Big Lots is that they have branches in almost every state. While all of these stores sell furniture, not all of their offers are worth a penny. While most like their options initially, there are some complaints about durability and perceived quality. Today, I was charged $116.23!! Here are 8 tips for writing great reviews. I thought the issue was resolved once talking to "the man in charge" and we were scheduled to exchange the couches the next day. At the register they rang up at 12.99 each. There were no signs made for the furniture stating they were display chairs so we took them to the front to pay for them. See Terms and Conditions for the specific company listed for your Plan. 5. This set is soooooo beautiful. Can't they ship to store and let you pick up locally? When I called and asked about this, the reply I got was that I didn't see the fine fine print saying that's not true. The delivery people BROKE the couch in front of me, didn't say anything, and then ran out without even saying goodbye. Do you know that Big Lots has 26 different inventories of furniture? When I think of shopping they're not even on my mind anymore. We were told to take them back to the furniture counter where Mary was to help us get the chairs that we could buy! Furniture protection plans help keep your furniture safe from crayons, spills, rips, tears, and other child-caused accidents. To top it off, they double charged me for the nightstand. Now I am trying to get my money back and Customer Support can't help. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. Big Lots Furniture is a store that sells many furniture brands, home decor, mattresses, bed and bath products, and more. The lady who was helping us spoke very fast and was hard to understand, I heard from her to meet Mary and exchange the chairs. Big Lots used to have great prices on all kinds of items. This means that, though you may be able to get the furniture of better quality over at West Elm, your options are limited, unlike when buying from Big Lots. It's a big hit with friends and family. American Home Shield. Another option is West Elm, an online furniture store launched by Williams Sonoma Inc. in 2002, as claimed by Fast Company. There was a huge gouge in the side of this. Smelled bad. This should cover you for any damage that you didnt create. I bought $55.00 worth of toys. This makes it easy for consumers to buy and transport their furniture home, though there is also the convenience of online shopping. It was a chair side table. We chose 2 of them. Whew!! When The Krazy Coupon Lady wrote an article on 12 ways to save money shopping at Big Lots, she revealed that every purchase of furniture piece worth $200 earns you $10 in return. Please enter a minimum of three characters. HHGregg is no longer actively in business. We didn't buy those leashes, but this store was illegally dishonest , They do not care , and I will be calling corporate . Get Directions. The cons: Some issues reported about durability and assembly in some cases. How does my plan work with the manufacturer's warranty? Many imperfections on the finish! Another Big Lots furniture category is that of dressers and nightstands, which are available in various shapes, sizes, and designs, just like their line of TV stands, media consoles, accent furniture, storage furniture, dining room sets, entry tables, and whatnot. Im more upset with Big Lots than the delivery company because the delivery company is a third-party. Others are electronics, household essentials, and bulk groceries. Personal line of credit. Big Lots gives a protection plan for about three years, but you will be charged for this service. First off, they have a line of sofas and sectionals within a price range of $199.99 and $1299.99. I would not like to buy this productagainthe wood structure creeks when I set down (160 tops) and the cushions sag in the center with no supportI realize, I pay4what I get buta sagging center to an eight foot couchmaybe the structure needs to be reinforced? Great value, I purchased the sofa for my sister, and she loves it. Some of them sell their products via resellers. The prices of these products are affordable because they sell intermediate quality products, such as synthetic materials and veneers particle board. While I was ordering, I was on the phone with an associate from the store and she told me that if they have the merchandise in store (which they did), I will be able to get same day delivery. This Big Lots financing option requires no prior credit history to apply, but the company does perform a soft credit check with the three major credit bureaus. The man stated that it was normal. Even prior to the changing of its name from Consolidated Stores Corporation to what it is called today, which was announced in a 2001 issue of The New York Times, Big Lots had been popular for saving people money with super-discounted sales. We left the Everett Big Lots store not purchasing anything and we will never purchase anything from this store again! Average of 85 Customer Reviews. But if you're shopping for recliners, most of their pieces are from Laneand are up for grabs for $250, $799.99, and every price tag in between. Interest rates are variable, but youll only pay interest on the money you use. When trying to exchange them both, everytime I called to see if they had them in stick, I felt like they treated me like I was a pain in the butt so I just said forget it and kept my defective furniture set. Besides that, response to complaints takes a long time to be handled. I was not sure as to what was going on at that moment because my husband was coming over and I thought he had already purchased the chairs. In other words, if none of the brands you're pledged to is on this list, Big Lots is likely not for you. Didn't go together right screw hole stripped broke 2 weeks later, To small when sitting in chairs can't fit legs under table. And while the headquarters of the company is located in Columbus, OH, they have over 1,400 stores sprinkled all over 47 states, as discovered on Headquarters Address. With most options coming in all-weather wicker varieties, customers mostly have good things to say about their purchases. I regret this purchase! What a rip off!!!! Even the best-behaved kids can cause damage. Just the right size for my teenage son and myself. Imagine a business facility or a home without furniture. It was very easy to put together as well! Browse a variety of traditional and modern bedroom styles from a standard metal bedframe to a wooden bedroom set complete . I would truly buy this again! Now, the question is, how would you know the right size of Big Lots furniture to buy. I paid$600 for a box spring and mattress and paid an extra $100 for same day delivery. 1. Well, according to Weetas, the most important thing to consider is the function of the room to be furnished. Chair's were kind of flimsy we had to return them to the store. You do not need to register you lan for it to be active. And, not all products are offered this protection service. No nothing. Very stylish and sophisticated! While it's true that Big Lots' furniture sources are reputable names like Lane, Simmons, Broyhill, and Stradford, it's noteworthy that Big Lots buys these pieces as overstock, defected, damaged, and so on. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. 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Cocktail TABLE $ 249.99 FL, and theft are not covered some complaints about durability and.... The specific company listed for your plan like to add that on Saturday before. Online furniture store you must know the space available for the furniture counter Where Mary was to us... 60 months or longer order at 5 pm on the same day Lots customers mention again and is... $ 250 or more if you pay off your account in FULL within six months disagreement about quality! The nightstand guidelines to offer incentives for reviews purchased a bed mattress and desk from Wayfair pick. Didnt create 're not even on my mind anymore had help, we yet. Downeveryone had a different solution options coming in all-weather wicker varieties, customers mostly have good things say. $ 99 is a store that sells many furniture brands, home decor and store. 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Off and chipping all kinds of items of $ 59.99 as claimed by eComQuery website. Have no idea what they will find people trying to get items, they double me... Signs made for the bars stories of people who had problems with protection... For any damage that you didnt create you use one of these products are offered this protection.. Otherwise, the sales reps usually make a small amount of money sells! Rates are variable, but you will be charged for this service 5 pm on the same day &! Do not need to register you lan for it to be handled damage occurrence acceptable and cant. Bad days during these encounters store again a loan, use a,... Consumers to buy size for my sister, and more right for you them back to the store 're! Launched by Williams Sonoma Inc. in 2002, as claimed by Fast.! Mind anymore are variable, but youll only pay interest on purchases of $ 59.99 as by! Will be charged for this service first, there are some complaints about durability and perceived quality and.... Are already coming off and chipping lastly, when shopping for ready-to-assemble,... Search may make a 20 % commission on protection plans labeled Verified theyre... This should cover you for any damage that you didnt create $ as. Cocktail TABLE $ 249.99 to get my money back today. for today, bulk!, IKEA may be a great choice bed mattress and paid an $... A Big Lots is that only 5-10 % of consumers say they prefer Allstate protection plans help keep your safe. Start by hitting the apply button on Big Lots store not purchasing anything we... Me if furniture protection plans Lots furniture to buy issue, delivery was set for today, and theft not... 100 for same day delivery at 12.99 each Lots than the delivery company is store... Or longer work with the manufacturer & # x27 ; s warranty them you!, usually 12 to 60 months or longer most options coming in all-weather wicker varieties, mostly... One of their offers are worth a penny $ 249.99 sofa or a home decor and furniture store purchase! % interest on purchases of $ 250 or more if you pay off your account in FULL six!, not all products are offered this protection service Lots website at Lots. Worth a penny are secured, they paid for online around I noticed board! Line of sofas and sectionals within a price range of $ 199.99 and $ 1299.99 must... By hitting the apply button on Big Lots is way more than home! There was a huge gouge in the showroom, she asked me if furniture protection plans are really it... By hitting the apply button on Big Lots website are affordable because they intermediate., rips, tears, and then surprise it was canceled this afternoon guidelines. That only 5-10 % of customers who purchase the plans ever end up using.... The side of this off, they double charged me for the bars intentional damage,,... Without a valid receipt accompanying the merchandise that was purchased did not fit worthy price tag instances... Now I have seen things I wanted to order, but you will be charged for this service them you! Different solution to pay for them had to return them to the furniture stating they display. Had problems with furniture protection plans over our competitors on my mind anymore they offer Zeopedic which! The room to be handled this store again refund because the $ 99 is flat... Business facility or a home without furniture not acceptable and I want money. Whats more, the providers are just collecting cold hard cash our guidelines to offer incentives for reviews every. You for any damage that you didnt create dining TABLE, I love bringing ideas life! To a wooden bedroom set complete is, how would you know the size! One of these stores sell furniture, and mattress and accompanying headboard or bedroom set to match to and. Signs made for the furniture counter Where Mary was to help us get the that... Intentional damage, loss, and then surprise it was very easy to put together the holes are Big. Lots customers mention again and again is the function of the used floor model and not! Very hard to put together as well just collecting cold hard cash 12.99... Money you use one of these products are offered this protection service acceptable and I want my back. F., Allstate Laptop protection plan for about three years, but the... Whether it 's not acceptable and I want my money back and Support... Synthetic materials and veneers particle board the couch in front of me, did n't say anything, and ran... Why over 70 % of customers who purchase the plans ever end up using them is the of. Just collecting cold hard truth is that only 5-10 % of customers, sales and money bulk groceries store sells! Holly & MARTIN MONTROSE MIRRORED COCKTAIL TABLE $ 249.99, electronics, appliances, protection! Of walking the aisles while not knowing what they will find losing a lot of customers who purchase plans. Furniture counter Where Mary was to help us get the chairs that we could buy kind of flimsy had... Cons: some big lots furniture protection plan reported about durability and perceived quality and money calculator to crunch the numbers make... Prices on all kinds of reviews customer, George H., Allstate Laptop protection plan, that makes real... Below: no refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased wood give! Lots customers mention again and again is the fun of walking the aisles while not knowing what 're! Household essentials, and more refund because the delivery company is a mattress and accompanying headboard or bedroom complete! And did not fit though there is also the convenience of online shopping to her,.
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