Once the card has been replaced or found, simply turn it back on. *Western Union also makes money from currency exchange. If you do not know the ID please go to the correctional agency website and search for the individual to find the ID. A:The individual will need to contact the Cardholder Supporttoll-free number at 866-777-5729 and a new card can be issued with the balance transferred over from the old card. email, intuitive Video Connect sessions, and the JPay Tablet program. Q:Who should the individual contact if there is a problem with the card? } Call 877-287-2448. }); Once JPay receives the money order, funds will be available to the inmate within three business days. The only fee is a $2.99monthly fee after 90 daysof no activity on the card. Add Multiple Cards. JPay offers convenient & affordable correctional services, including money transfer, email, videos, tablets, music, education & parole and probation payments. JPay will only disclose personally identifiable information to third party service providers engaged by JPay, credit . *Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Pay your bills Get gas and groceries Shop in stores and online A:Yes. your balance once a week to see if any additional funds have been added to your card. You will be prompted for your password and an email will be sent to your email address. If an inmate is sent $50 by a family member, the inmate receives the full $50. Call toll-free 866-777-5729 to take advantage of these additional card features: Personalize your PIN Reload funds Manage and view account information Setup automatic payments Already registered? Your current session will expire in: The JPay Progress Prepaid Mastercard is a debit card issued containing the funds you had in your commissary account at the time of your release plus any gratuity or extra funds for transportation (where applicable). Fees can be charged to the Release Card holder by a financial institution if that financial institution is not part of the Allpointnetwork. Unlike credit cards, prepaid cards dont incur interest charges and dont require a credit check to obtain. A convenient, fee-free way is to request cash back during check out at grocery stores. Where can I get the myWisely app? Contact the Inmate Bank at (719) 269-4271 if you have questions. Federal Bureau of Prisons You can now send funds to your loved ones in select Federal prison (BOP) through JPay.com, using the JPay Mobile App for iPhone and Android, in-person at MoneyGram agent locations, or by calling 1-800-574-5729. If your registered* ReleasePay card ever becomes lost or stolen, you can immediately turn off the card and prevent access to your money by calling Customer Service. A:No. Card program marketed and administered by Praxell, Inc. It is best to send a check if an inmate is going to another correctional facility. Debit release cards are easy to use, completely secure and MasterCard branded. Please make sure your email address and password are correct. How to Use JPay.com: Sending Messages Lipstick Lullabies 2.37K subscribers 217 16K views 2 years ago Hey everyone! The best option is to direct deposit all or some of your paycheck, government checks or even your tax refund directly to your Visa Prepaid card. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. Reload Your Card. contentType: "application/json", PIN Debit Phone (the inmate's phone account) : 855-706-2445, Advance Pay Phone( the payer's phone account): 800-483-8314, 1250 Academy Park Loop Then each purchase you make is deducted from that balance. Money can be added to a release card via Greendot. Money that is sent before 4:00 p.m. MT will generally be available to the inmate the next day. url:'https://avatare.com/api/bot/askquestion/', To make a payment or deposit using a Visa or Mastercard Credit or Debit Card. That happened to me as well, the permissions to access my gallery and camera had been turned off from last update. the Colorado Department of Corrections Inmate Bank at (719) 269-4271. Q:Can cards be modified if additional charges or a personal gift comes in? Ever since updates has been made, this app is no longer the same. To activate your card, log into the myWisley app 7, visit mywisely.com or call 1-866-313-6901 . They will be rejected. How to Reload Money on a Prepaid Card Reload your prepaid card or mobile phone in the U.S. Our process is quick and easy Head to a participating Western Union agent location. }); Here's how to get started: Sender's Acct #: Offender DOC # and Last Name. You may also be able to load cash at ATMs, bank branches, and retail locations, or add money from checks by using the mobile check deposit feature on your card issuers mobile app. A:No. This card must be surrendered upon demand. Simply use the Visa Prepaid card locator tool to search for a location near you. Greendot will charge a fee to the Release Card holder. Internet Website -Western Union- Click here forOn-Line payment. Enter an inmate ID to get started. Remember: Guard your Reloadit Pack like cash! Call anytime. Go to:https://secure.attheregister.com/locations. Fees and rates subject to change without notice. Your current session is about to expire. We use cookies for analytics, advertising, and to improve our site. You will need to choose a PIN (Personal Identification Number) when you activate your card. b. The individual must contact JPay to do this. Peace-of-mind protection. ReleasePay uses the most stringent privacy and compliance processes to protect your personal information and prevent unauthorized use of your data. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. Mobile bank accounts offer many features: TRANSFER FUNDS GTL Toll-Free Phone System: Deposits in English and Spanish. Your JPay Progress Prepaid Mastercard, Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial Bank 2014. Contact JPay any time by visiting Releasecards.JPay.com or calling 866-777-5729 The 16 digit card number console.log(Query); *Your card must be registered in order to use of Mastercard fraud protection for unauthorized purchases. 2023 Blackhawk Network, Inc. All Rights Reserved. 1Date available will be displayed on receipt for international transfers over $15. Instead, it is pre-loaded with a balance of funds. is your home for fast and secure money transfer, quick and affordable Download the myWisely app 7 and get started. The all-purpose Visa Prepaid card is a reloadable prepaid card that you can use to withdraw cash, pay bills, or make purchases at participating retailers and service providers, in-person or online. Purchase a tablet for your contact and fund their media account. A:Yes. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. It is accepted anywhere that Visa Debit cards are accepted. Mobile bank accounts offer many features: Instant Transfer funds available within minutes to your bank account. Call (800) 574-5729 to speak with a live JPay call center agent 24/7. Monitor multiple cards with one login. A:Yes. First you'll need to activate your card and set up a personal identification number (PIN). If you wish to transfer funds from your Reloadit Packs to your Univision Mastercard Prepaid Card, please do so on or before that date. Using BPAY: Enter the Biller Code 113167 then your customer reference number (your 16-digit Travel Money Card number). If your card is ever lost or stolen, registration gives you the ability to turn off the card until you find it or receive a payment. And while Visa Prepaid cards are protected by Visas Zero Liability policy,* some prepaid cards have fewer consumer protections than debit cards, including those that apply if the card is lost, stolen, or other unauthorized charges appear. Use your JPay Progress Prepaid Mastercard to access cash or purchase goods and services everywhere Debit Mastercard is accepted. document.getElementById('messages__list').scrollIntoView(false); Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. By using your Reloadit Pack, you agree to the Terms and Conditions that you can view at www.Reloadit.com/termsandconditions, There is no value on the Reloadit Pack until purchased and activated at the retailers checkstand. You can activate your card in three ways. Money Orders. You can fund the reloadable Visa Prepaid card through a variety of ways, such as through direct deposit or with cash at a participating retail location. Show me how I can use my ReleasePay card. There are three general ways to send money to your incarcerated friend or family member: Rates for sending money varies depending on the method of payment. Should a Release Card still be issued? $(document).ready(()=>{ Now it's not good at all. These licensed companies may be verified through the NMLS Consumer Access website -, Western Union joins effort to fight human trafficking. Your current session will expire in: The JPay Progress Prepaid Mastercard is a debit card issued containing the funds you had in your commissary account at the time of your release plus any gratuity or extra funds for transportation (where applicable). JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. You can view your balance online at your card providers website or sign up for alerts on their mobile app so you can check and manage your balance on the go. Send money online to 200 countries and territories with more than 500,000 Western Union agent locations. The money may take two to three working days to appear on your card. node1.setAttribute("class","messages__item messages__item--operator"); All you need to do is: Count on Visas Zero Liability policy* everywhere Visa Debit cards are accepted. You can find out the contact information for your Visa Prepaid card provider by visiting the web address or calling the 800 number printed on the back of your card. partners with two companies JPay and Western Union to provide Back to Top 1 (888) 633-9434 Customer Service 10615 Professional Circle Suite 102 Reno, NV 89521 Automated Customer Service 24 hours a day Live Agent Customer Service 7 days-a-week And groceries Shop in stores and online a: Yes can use my releasepay card during... And anonymous Prepaid card transactions or transactions not processed by Visa State Department of financial.! Comes in TRANSFER funds GTL Toll-Free Phone System: Deposits in English and.! Money that is sent $ 50 to improve our site request cash back during check out at grocery stores,! # 926932 State Department of financial Services have been added to a Release card Greendot... Charge a fee to the correctional agency website and search for the individual if. Jpay Progress Prepaid Mastercard, Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial Bank.... Is your home for fast and secure money TRANSFER, quick and affordable Download the myWisely 7. ( 800 ) 574-5729 to speak with a balance of funds 16K views 2 years ago Hey everyone fast secure... Are accepted location near you of the Allpointnetwork to use JPay.com: Sending Messages Lullabies! Location near you correctional agency website and search for the individual contact if there is a $ fee. Pin ( personal Identification number ( your 16-digit Travel money card number ) when you activate card. 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